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Duo Software Triumphs in International ArenaHENDERSON, Nev., May 10, 2017 (GLOBE NEWSWIRE) -- Duo World Inc. (OTC Pink:DUUO) announced today Duo Software was awarded a ‘Merit Award’ at the Asia Pacific ICT Alliance (APICTA) Awards, held on December 5, 2016, at the Grand Hotel in Taipei, just months after winning ‘Gold’ and ‘Merit’ Awards at the National Best Quality Software Awards (NBQSA).
A photo accompanying this announcement is available at //www.globenewswire.com/NewsRoom/AttachmentNg/49ff3a55-ae3e-46a8-bc0d-d00c66f6606e Duo Software is the development arm of Duo World Inc., and is located in Colombo Sri Lanka. ‘FaceTone’, Duo Software’s flagship cloud communication and collaboration platform was awarded ‘Merit’ under ‘Communication’ category amongst a total of more than 200 products and services, competing from 17 member nations. The award was presented to recognize excellence in product’s uniqueness, functionalities & features, quality, stability & reliability as well as its market potential. Asia Pacific ICT Alliance Awards is one of the premier international awads program. Organized for the 16th consecutive year by APICTA, it provides a platform for ICT innovators and entrepreneurs in the region to catalyze and recognize indigenous ICT innovations to encourage economic & workforce development, trade relations and technology collaboration. ‘FaceTone’ is a Cloud ready Collaboration Platform which enables the organizations to be able to communicate with their customers, employees and stakeholders to better enhance service experience, build efficiency, save cost, greater transparency and maximizing revenue opportunities. It provides users the capability of operating and running an omni-channel contact center and customer service operations efficiently while saving costs and maximizing revenue opportunities. It turns mountains of data of the call center operations and converts into actionable insights, which will give real time pulse of the call center. FaceTone is also integrated with various social media platforms such as Facebook, Twitter, Google + and Skype, supporting businesses to be informed on the customer behavioral dynamics on social media and develop online presence to increase customer loyalty and the efficiency of the methods of communication. With FaceTone, the user can create, manage and monitor call center operations anytime, anywhere from any mobile device, allowing businesses to serve the customers more effectively and efficiently. No matter the size of the business, FaceTone allows users to customize it as per their requirements - by engineering it to include variety of tools in one single platform. Commenting on the achievement, Muhunthan Canagasooryam, Founder & Chief Architect of Duo World Inc., stated: “At Duo, our continuous effort is to help the enterprises to grow by providing them with a competitive advantage in terms of efficiency, cost reduction, revenue optimization, and continuous value addition to their product or service offerings and this award signifies that our effort has been recognized internationally.” Adding to this, Canagasooryam shared, “We are truly honored and humbled to accept the award, and I express my sincere gratitude and appreciation to the energetic, dynamic and creative team at Duo and also to our customers for the trust and confidence placed in us throughout the past years which helped us to mark this achievement.” Incorporated in 2004, Duo Software marks a global presence in catering to diverse industries including Business Intelligence, Billing, Work Flow Designing and Call Center Solutions, targeting different market domains. About Duo World Inc. Duo World Inc., having its headquarters in Nevada, United States, and its software development center in Colombo, Sri Lanka, has been catering to the companies in the space of Customer Life Cycle Management, Customer Care, Billing, Business Intelligence and Contact Center Management solutions across the globe. Driven by innovation Duo World Inc. has favored the enterprises in many ways, including efficiency, cost reduction, revenue optimization and continuous value addition to their product or service offerings. With the ever-evolving technology and innovation, Duo World Inc.’s CEO Mr. Muhunthan Canagasooryam foresaw a revolutionary idea to provide solutions for different business domains hosted on cloud, on premise or a hybrid model of the two providing ultimate flexibility and a wider scope for the businesses in various industries. The idea came into reality when DuoWorld Inc. took a step forward by launching its flagship products into the market. It included FaceTone, an API driven Cloud Communication and Collaboration Platform, CloudCharge, a cloud based Subscriber Management and Billing Solution, DigIn, a cloud based Business Intelligence and Data Visualization Tool and Smoothflow, a cloud based workflow designing tool. Learn more about Duo World at www.duoworld.com Contact: Investor Relations Stanley Wunderlich Consulting for Strategic Growth 1 Ltd. Tel: 800-625-2236 Email: [email protected] www.launchpadir.net Duo World Inc. 170 S Green Valley Parkway Suite 300 Henderson, Nevada 89012 Tel: 870-505-6540 Email: [email protected] www.duoworld.com |
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