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China Contact Center Applications Market - Local Competition was Strong Across Different Application Segments - Research and MarketsResearch and Markets has announced the addition of the "China Contact Center Applications Market, 2015" report to their offering. The Chinese contact center applications market size is estimated to grow from $106.7 million in 2015 to $135.3 million by 2022, at a Compound Annual Growth Rate (CAGR) of 3.4%. The research service covers the contact center applications market in China based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM) and analytics applications. The base year is 2015, forecasts are provided by application as well as by vertical segment and horizontal segment adoption for the years 2016 to 2022. Key Questions This Study Will Answer:
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Key Topics Covered: 1. Executive Summary - Executive Summary Market Engineering Measurements 2. Market Definitions and Research Methodology 3. Forecasts and Trends 4. Market Share and Competitive Analysis 5. Appendix For more information about this report visit http://www.researchandmarkets.com/research/njkxgj/china_contact View source version on businesswire.com: http://www.businesswire.com/news/home/20170313005747/en/ |