Call Center Furniture: Tips for Making Your Cubicle More Private
By Amanda Ciccatelli, TMCnet Web Editor
To make your call center cubicle more private, make use of space, colors and design as minor alterations can improve your mood and style of work. Call center cubicle and call center furniture may not be as luxurious as a private office, but it is possible for you to incorporate creative decorating ideas in order to foster positive energy in your work area and even enhance your self-esteem.
According to call center furniture manufacturers Interior Concepts, a call center agents’ cubicle design and privacy may vary depending on whether the center is inbound or outbound call center. Inbound agents who provide customer service and technical support may need to complete paperwork and have storage requirements. On the other hand, an outbound center requires a smaller space since the stations need to only accommodate a phone and a computer.
Interior Concepts explains that supervisor workspace privacy depends on how much supervision is needed. Some call centers prefer the supervisor to be in clear view of the agents at all times, while others prefer more privacy by selecting taller workstation panels.
An officesolutions.com blog highlights a few easy tips to make your call center cubicle more private. First, create a “wall” using your desk or computer screen. Place your computer screen in a way to keep it private from your co-workers and use special screen filters to prevent others from viewing your computer screen. Also, find pictures or images that make you happy and make them your screensaver.
While decorating your call center cubicle, change the position of your furniture to make yourself feel most comfortable. The right positioning of your desk may activate your positive energy which will ultimately increase your motivation at work. You may want to sit facing outward to see anyone entering your office or sit near your cubicle door.
Be sure to remove clutter and express your personality through colors, decorations, and photographs. Most likely you will feel more organized if the space you work in is neat and clean rather than cluttered with papers and other needless tools. Clutter can be distracting, so conceal all wires and store old unused files in overhead cabinets.
Next, choose soothing colors and lights within your cubicle to define your style. Though office cubicles are well lit, a desk lamp will emit a warm glow and provide relief to fatigued eyes. Also, add a touch of the outdoors with small potted plant or a vase of fresh flowers.
You may also want to redesign your call center cubicle chair by adding an extra cushion to give you more back support since you are sitting throughout the entire day. You may want to include a writing board outside your door to be used for messages from co-workers with the use of words such as “available/busy” which will further enhance your privacy at work.
Finally, using headphones to block outside noises and disruptions within your office is a very effective way to maintain privacy in your call center cubicle while listening to your favorite music.
Edited by Tammy Wolf