Call Center Furniture
solutions that fit.Welcome to the Call Center Furniture channel on TMCnet, sponsored by Interior Concepts, a leading provider of high quality, durable call center furniture. Interior Concepts' innovative call center furniture panel system takes up less room and allows you to move fluidly within your space.
By working around the existing architecture, you can comfortably fit more people or create more usable space in any given area. Interior Concepts' customizable one-inch panel system allows you to maximize every square foot, and its Chase Wire Management System provides greater cable capacity and allows for easier reconfigurations. The company achieves all this while keeping prices competitive. Interior Concepts also offers free space planning, on-site installation, flexible lead times and 99.5 percent on-time delivery. To learn more about trends in call center design and call center furniture, as well as other ways to improve the physical call center environment, keep it tuned right here to the Call Center Furniture channel.
Given the amount of time we spend interacting with technology, either for work, school or personal use, ergonomics specialists have encountered new and growing challenges for keeping us healthy. We know that sedentary lifestyles are deadly to our health, yet the days when most of us could count on a job that keeps us physically active are long over as the U.S. switches to becoming a high-tech service economy.
12/4/2013 4:06:45 PM
When it comes to service in the call center, the first things we tend to evaluate include time to answer, call abandonment rates and First Call Resolution. Agents are also measured on their ability to handle challenging calls, navigate multiple applications to solve customer issues and upsell or cross-sell on specific opportunities. Lower rates may be the result of poor training or execution, but it also may be the result of poor call center furniture.
11/26/2013 4:09:20 PM
Frightening as it sounds, the risk of heart attack for people with the 'sitting disease' is on par with people who smoke at least one pack of cigarettes per day. Sitting for the larger part of the day increases overall risk of cardiovascular disease, obesity and diabetes. Leg muscles become inactive and people burn less calories, making them more vulnerable. Clinical research has confirmed this dangerous trend.
11/25/2013 4:43:00 PM
Some users of treadmill workstations, however, swear that the process of walking while working burns off nervous energy and therefore improves concentration. For many users of the desks, it's simply a matter of finding the right speed to keep the body moving but not exerting itself so vigorously that it affects motor skills for typing and mousing or breathing (should your job involve talking on the phone). It may also be using trial and error to determine which tasks are best suited to the treadmill desk (reading reports, for example, or copyediting).
11/21/2013 2:53:28 PM
IBISWorld, an independent source of industry and market research, has released a report regarding the office furniture manufacturing industry in Canada. Based on a nationwide survey, the company found that the Canadian market has been going through hard times for the past few years, particularly since the recent recession of 2008.
11/19/2013 3:00:05 PM
Ergonomics is not a new concept when it comes to working comfortably and in a healthy way in an office environment. How we talk, how we use a computer and how we perform office functions are impacted by how we sit or stand to do them. If we're not comfortable, it will not only affect productivity, but it will wreak havoc on the body.
11/15/2013 11:16:20 AM
Market Research Reports, Inc. (www.marketresearchreports.com): Voice over LTE (VoLTE) in Middle East and Africa: Market Forecast 2013- 2018
12/5/2013 8:13:14 AM
Acer Aspire Z3-600: Flexible, Portable All-in-One Fun
12/5/2013 8:00:17 AM
Research and Markets: Voice Over LTE (VoLTE) in Asia Pacific: Market Forecast 2013 - 2018 Research Report
12/5/2013 7:59:02 AM
European Association for the Study of the Liver Chooses App Studio for Digital Journal Publishing; EASL Creates Journal of Hepatology App with App Studio Using XML-based Content
12/5/2013 4:38:41 AM
Voice over LTE (VoLTE) in Asia Pacific: Market Forecast 2013 - 2018 Research Report
12/5/2013 4:09:09 AM
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