Mobile and wireless communications now make up enormous portions of business expenditures with the rapidly growing need to give employees the ability to communicate with each other and customers on-the-go. How to remedy such escalating expenses, you ask? Several ways, although the most logical comes in the form of a wireless expense management solution.

One of the most important features of any call accounting solution is the ability to gain access to reports in real time. The folks over at ISI (News - Alert) Telemanagement Solutions, Inc. have put together such a solution which they have dubbed the Infortel® WirelessNOW™ solution. With real-time wireless reporting, supervisors have the ability to stop excess wireless costs before they occur, and when combined with Infortel® Select, the solution provides a comprehensive service that streamlines all calling activity for both wireline and wireless.

“With Infortel® WirelessNOW™, customers finally have real-time visibility into their wireless spending, regardless of what carrier they use,” said Mark McNeill, ISI’s Vice President, Strategic Marketing Solutions. “No longer do you have to wait 30 to 60 days for a carrier bill in order to find out you’re spending too much on wireless.” Well, that is a relief to a good deal of us with extensive mobile needs!

Infortel® WirelessNOW™ works by circumventing conventional wireless billing cycles as it communicates wireless usage directly from a user’s smartphone to Infortel® Select, ISI’s predecessor product, immediately after the user makes a call.

McNeill continued, “Infortel® WirelessNOW™ gives you immediate information on how employees are using their wireless devices, enabling you to spot issues, like excessive roaming, usage of pricey directory services, before they cost you serious money. In addition, since much employee business activity now takes place on wireless devices, Infortel® WirelessNOW™ allows Account, Client and Matter Codes to be entered directly after the call takes place. This helps professionals accurately bill for their time with clients and can significantly increase company revenues.”

To learn more about how ISI has helped countless businesses save money with call accounting solutions, and how it has been recognized in the industry for its many contributions to the progress of telecom expense management, visit its website at www.isi-info.com.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

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Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Juliana Kenny