Call Accounting Featured Article
By Anuradha Shukla, TMCnet Contributor
AsiaInfo (News
- Alert)-Linkage will provide convergent billing and customer relationship management software to Nepal Doorsanchar Company Limited (Nepal Telecom).
Nepal Telecom is a state-owned telecommunications operator in Nepal, with about six million mobile subscribers and AsiaInfo-Linkage provides telecommunications software solutions and related services. Both companies have signed an agreement to this end.
"This is a significant contract win for us as it is representative of our international expansion," said AsiaInfo-Linkage president and chief executive officer Steve Zhang (News
- Alert). "We established our core competencies by serving China's three telecom carriers, and will now leverage those strengths as we deploy our best-in-class products and services in Nepal. Our solutions will link all of Nepal Telecom's software systems: landline, cable, Internet and mobile phone. The customer will enjoy enhanced decision-making capabilities, standardized business processes and optimized customer insight, while simultaneously decreasing operating costs. Looking forward, we remain focused on serving our core telecommunications customers in China, as we try to win additional market share in multiple international markets."
"We are excited about our partnership with AsiaInfo-Linkage and look forward to the delivery of their convergent solutions. Once the upgrade is completed, Nepal Telecom subscribers will benefit from a number of enhancements including hassle-free bill payments,” said Nepal Telecom managing director Amar Nath Singh. “Moreover, AsiaInfo-Linkage's comprehensive solutions will include system implementation, system integration service and migration, training, and on-site support. We have full confidence in AsiaInfo-Linkage's delivery capabilities and believe this agreement lays a strong foundation for the growth of NT's user base beyond 21 million subscribers over the next few years."
Read a related article at TMCnet “Reckitt Benckiser LLC Selects and Deploys Cegedim Relationship Management's Award Winning Pharma-CRM Solution, Mobile Intelligence for iPad via SaaS (News
- Alert).”
Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Juliana Kenny
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