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Business VoIP Services Market Strong

November 03, 2009

By Stefania Viscusi, Assignment Desk Editor

A Campbell, Calif.-based market research firm has announced a strong demand for VoIP services has continued with service providers earning $21 billion in 1H09.
According to findings from Infonetics' biannual report, “VoIP and UC Services and Subscribers,” both residential and Business VoIP services continue to grow in demand despite economic conditions and the decline in spending for other communications.

Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research, said that in the first half of 2009 the worldwide market for VoIP services grew to $20.7 billion and a 14 percent increase in subscribers since the end of 2008.

“On the business VoIP side, while managed IP-PBX revenue growth has slowed in line with IP-PBX shipments, we are expecting IP Centrex and hosted UC service revenue to grow 26 percent year-over-year in 2009,” Myers said.
According to the reports findings, the largest VoIP services opportunities were in North America and EMEA and growing fast in Asia Pacific and Central and Latin America.

Small businesses were also found to account for roughly two-thirds of all IP Centrex seats sold in the first half of 2009.
Nextiva offers Business VoIP solutions that transform the way small businesses communicate. The company’s affordable hosted VoIP service, Connect360, starts at just around $20 a month and includes IVR, voicemail, dial-by-name, call transfer, find me/ follow me, and a host of other features larger businesses were once only able to attain.
For more, check out the Business VoIP channel on business-voip

Stefania Viscusi is an assignment editor for business-voip, covering voice and Voice over IP technologies. She also oversees production of business-voip's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Michael Dinan

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