VoIP phone systems offer a number of benefits for today’s businesses - from the obvious cost savings over traditional phone services, to advanced functionalities that reduce complexity and improve productivity.
Still, there are smaller businesses today that have turned their heads to the idea of implementing a VoIP phone system for their business because of incorrect ideas about the technology.
From myths regarding minimal cost savings, to inferior call quality and the technology being only for those who are more technologically inclined – the reality is that VoIP is a highly beneficial communications solution for small businesses.
One misconception in particular – that set-up and management is too costly and difficult - make’s Nextiva’s top five list.
Business VoIP phone systems are actually the easiest to set-up and manage because there is no on-site management necessary and businesses can use their existing phones and PBX (News
) to attain integrated services.
VoIP phone systems also offer smaller businesses advanced features like auto attendant, call center routing, and more, that was traditionally only available to larger competitors with more capital.
Businesses will also find benefit in choosing a VoIP phone system because upgrades are built-in and done automatically without having to add costs or hire extra personnel to handle.
’s affordable hosted VoIP service, Connect360
, starts at just around $20 a month and includes IVR, voicemail, dial-by-name, call transfer, find me/ follow me, and a host of other features that transform the way small businesses communicate.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Michael Dinan