While many of the misconceptions that VoIP phone systems are “cumbersome” or “too costly” have diminished, there are still a number of business yet to make the switch to VoIP because they think the technology is only for “techies” or larger businesses with greater resources.
The reality - VoIP is a perfect technology for the smaller businesses that helps save on costs and offers a number of advanced functionalities.
The myth that VoIP is a technology for larger businesses and more technically inclined individuals can overshadow the vast benefits the technology can offer to smaller businesses including improved mobility of agents and employees and greater scalability than was ever possible with a traditional phone system.
Standard advanced features of VoIP like, auto attendant and hunting, make it possible to receive calls on any phone and allow individuals to use their office number and features anywhere they have an Internet connection.
Many of these advanced features, which are not offered with traditional phone systems, allow companies to have a complete communication system that keeps costs low and supports success.
offers Business VoIP solutions that transform the way small businesses communicate. The company’s affordable hosted VoIP service, Connect360
, starts at just around $20 a month and includes IVR, voicemail, dial-by-name, call transfer, find me/ follow me, and a host of other features larger businesses were once only able to attain.
Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.
Edited by Stefania Viscusi