net2phone Reveals New Phone App for Microsoft Teams

Cloud communications solutions provider net2phone recently announced the release of a new application specifically designed to support Microsoft Teams.

The new application allows Teams users to include voice capabilities within the platform, without the need to purchase various licenses for multiple employees. This service not only provides convenience for call center workers that must frequently switch between apps, but is also an inexpensive upgrade that can boost productivity for smaller businesses with limited resources.

“Our new Phone App brings affordable calling and key call management functionality to Microsoft Teams users,” said Jonah Fink, President of net2phone. “For the great many organizations that use Microsoft Teams but have chosen not to voice-enable their service due to cost, our new Phone App offers a compelling union of voice and savings.”

According to representatives of net2phone, this new application can be used on virtually any device, and includes the following capabilities:

• Make phone calls via a dial-pad;
• Receive incoming calls across all devices;
• Transfer calls to other Teams users & queues; and ?
• Call contacts ?within the Teams App.

“Organizations looking for a flexible approach to enhance their Teams experience with robust voice and call management capabilities now have a better alternative,” Jonah Fink elaborated. “Organizations can provision our new phone app according to individual user requirements – mixing and matching capabilities with ease. It’s ideal for Microsoft Teams users who utilize Teams’ collaborative functions and are looking for a more cost-effective, entry route for voice-enabling Teams.”

Edited by Maurice Nagle