Business VoIP Featured Article

Why Businesses Call on DCS Telecom

September 22, 2017

By Paula Bernier, Executive Editor, TMC

As technology advances and more people become more connected, businesses are moving to put communications solutions to work for them in new ways. But not every organization has the internal resources to orchestrate a digital transformation all by itself. That’s why many companies rely on trusted partners to deliver and support their communications and computing solutions.


DCS Telecom Ltd. of Vaughan, Ontario, is one company on which organizations of all sizes and stripes rely to provide and support their business phone system and network infrastructure. The company, which specializes in Samsung products, has been a Samsung Partner for 18 years. It also supports Cisco, Meridian, Norstar, and other suppliers and solutions.

The company delivers solutions related to installation, service, and support. DCS Telecom delivers and supports everything from headsets and handsets, IP PBX phone systems, VoIP and digital phones, and unified communications systems; to Ubigate Ethernet switches, structured cabling, and Wi-Fi; to security. And its customers come from a range of industry verticals, including education, finance, government, health care, hospitality, legal, retail, and transportation.

"In many instances, IP telephony (IPT) is still typically one of the main drivers for organizations that are provisioning new communications technologies," according to Rich Costello, IDC senior research analyst, Unified Communications/Enterprise Communications Infrastructure. "But increasingly, IPT is a component in a more strategic approach for deploying unified communications and collaboration (UC&C) solutions — whether on-premises, in the cloud, or via a hybrid approach. In particular, voice and UC cloud-based offerings have impacted and will continue to impact throughout this forecast period [from 2016 to 2020] growth of premises-based telephony and UC solutions."

As noted above, DCS Telecom distributes and supports Samsung’s Ubigate Ethernet switches. And according to an Ethernet report International Data Corp. published earlier this week, worldwide Ethernet switch sales reached $6.43 billion in the second quarter of this year.

"Application explosion associated with digital transformation and continued proliferation of cloud buildouts underpinned a strong market performance in 2Q17," said Rohit Mehra, vice president, Network Infrastructure at IDC. "These transformational trends drive port shipments up, however the promise of emerging higher port speeds continually shifts the dynamics of Ethernet switching investments. Solid growth should continue throughout 2017, even as Ethernet switching and routing purchase behavior trends may take some turns."



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