Access4 Joins Forces with Vibe Communications

Access4, a Unified Communication as a Service (UCaaS) provider, brings its solutions to pass through the BroadSoft voice, video and UC platform. They announced last week that they will be joining forces with Vibe Communications, a wholesale- exclusive provider of International Layer 2, Wholesale IP Transit and automated access service aggregation in New Zealand and Australia.

As a result of this deal, Access4 will be providing its full range of UC solutions to Vibe and its resellers in NZ. Some of these solutions include Hosted PBX, UCaaS and Contact Center as a Service. The coming together of these two companies is significant because Vibe will be the first carrier to provide wholesale BroadSoft services in NZ, which will likely boost their revenue immensely.

Davey Goode, CTO and founder at Vibe Communications, said that they had always wanted to offer BroadSoft to customers, but it required heavy investment in capital and time. Therefore, he is excited about coming together with Access4, saying, “Access4’s model has removed these challenges and allowed us to go to market quickly.” Vibe was looking to offer Wholesalers an end-to-end solution including Hosted PBX and UCaaS, which would complement its existing voice business.

“Customers no longer want to buy a PBX for their office and they are actively seeking a hosted solution with no capital investment. We looked at multiple hosted PBX offerings but nothing did what BroadSoft would do. The other solutions we tried fell short on functionality or were not easy to deliver to our customers,” said Goode.

It’s clear that Vibe is going to benefit from this partnership, but what does Access4 get out of the deal? Access4 Sales and Marketing Director Ruy Franco provided some insight by saying, “This partnership provides a footprint for Access4 services into NZ and has allowed us to extend our BroadSoft presence into NZ using Intellipath. We will use Vibe’s voice carriage in NZ, which will allow us to switch calls locally in NZ for NZ customers and more importantly makes Australia and NZ one platform for Access4.”

Looking beyond the companies and to the customers, this pairing is also good for consumers. All Access4 call packs will now include calls to NZ fixed land lines and mobiles as part of their included calls. Meanwhile, customers in Australia will be able to buy a call pack from Australia that will also provide local calls in NZ for NZ offices.

From the looks of it, this deal will be beneficial for everyone involved—Access4, Vibe and customers alike. Goode said that Access4 has been incredibly flexible and responsive to what Vibe wants to do. If the two companies can continue to work well together, everyone is going to be satisfied.

Edited by Maurice Nagle