Virtual PBX Provider Expands to Meet Growing Demands

As Arizona-based virtual PBX provider Nextiva continues to find success, the company is expanding to meet growing service demands. Having championed customer service, Nextiva understands the importance of a well-rounded and robust team that can support the company and its customers in a variety of ways. With more and more businesses turning to the company’s PBX and business VoIP offerings, Nextiva is looking to hire 100 new employees within the next few weeks.

The firm, which carries the motto “amazing service,” is hiring for a wide range of positions, all labeled as essential to its team. Some employees will be working as system administrators, earning more than $80,000 a year. Other positions include customer service representatives, whom customers can seek to receive help and have their issues resolved quickly and effectively. Customer service agents will be making about $25,000 per year.  

“We’re looking for people who can think outside the box, can handle a fast-paced environment and are willing to grow with the company,” said CEO Tomas Gorny, who is also CEO of UnitedWeb, Nextiva’s parent company, in a recent statement announcing the hiring round. Among the companies that are under the UnitedWeb umbrella are iBoost, iPage, BizBlast, SiteLock and iPower.

Nextiva works with small and medium sized businesses (SMBs) to set up Internet-based telephone systems such as virtual PBX and business VoIP. The company is well known for taking the “phone system from the closet to the cloud,” a growing telephony trend across many industries. Virtual phone services are increasingly reliable, offer higher sound quality, and are more versatile than traditional phone lines, as they can be bundled with other Internet-based services like audio and video conferencing.

Nextiva offers its products through the cloud as a monthly subscription service and mainly works with companies that have between 10 and 50 employees. While it can work with larger firms, it tends to limit how many companies larger than 50 people it will service. While phone systems are the company’s bread and butter it also specializes in video chat, and an app that allows easier check in and collaboration.

Edited by Alisen Downey