Business VoIP Featured Article

Frontier Helps Pocono Raceway Upgrade to New Business VoIP Infrastructure

December 24, 2012

By Rajani Baburajan, Business VoIP Contributor

Frontier Communications, a provider of broadband, voice, satellite video, wireless Internet data access and entertainment services, has helped the Pocono International Raceway upgrade to new business VoIP technology to enhance communications.

The new cutting-edge communications system will benefit employees, staff, race teams, media and fans. The versatility of the VoIP system allows Pocono International Raceway to support growth without requiring a completely revamped platform.

The company has been serving the Pocono Raceway for more than 20 years, assisting it in offering continued personalized service and responsiveness.

Pocono Raceway selected Frontier Communications only after considering the expertise of Frontier’s engineering and operations teams in designing a telecommunications system that would accommodate current and future growth and also help attract other entertainment opportunities.

To meet these requirements, Frontier installed the Mitel 3300 VoIP system, allowing for increased capacity of up to 1,400 users.

“We appreciated what Pocono Raceway needs now as well as what it might need in the future to address communications for concerts, trade shows and other entertainment and raceway events,” said Michael Morton, general manager, Frontier Communications, in a statement.

According to Morton, the Mitel solution integrates rich telephony features with advanced applications that are accessible via desktop devices and managed over a Web-based embedded system.

“It’s an efficient and cost-effective system since ‘moves, adds and changes’ are completed over the web, a huge benefit to the raceway,” Morton added.

“We’ve made many enhancements to our facility over the years and the new communications system is another step in our plan to become a year-round entertainment venue,” Brandon Igdalsky, president and CEO, Pocono Raceway concluded. “Communications are the life-blood of any business and we are excited to have Frontier Communications, an industry leader, as a partner in this exciting endeavor.”

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