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Business VoIP Feature Article

May 15, 2012
Business VoIP Provider Nextiva Unveils NextOS Platform
Business VoIP
By Deepika Mala, TMCnet Contributor

Today, Nextiva, a cloud-based business VoIP provider, has introduced a next-generation communications platform called NextOS, which will enable employees to conduct their crucial business operations from anywhere in the world.

The NextOS technology platform utilizes robust VoIP communications technology and is supported by 1,500 expert engineers. It includes enhanced calling features, as well as hosted call center services that will make customers more productive and profitable.

"One of the benefits of choosing Nextiva is knowing that you will always be offered the latest VoIP technology," said Nextiva Chief Information Officer, Joshua Lesavoy, in a press release. "NextOS is a revolutionary platform that supports the expanding needs of our customers, as well as many prospects that are waiting for this Fortune 500-level service at prices they can afford. We are driven by the goal of continually supporting our customers' growth and success."

The innovative solution offers a range of over 25 easy-to-use features and tools that make controlling incoming and outgoing business calls much less complex. Acting as a professionally automated receptionist, the auto attendant feature provides flexible greeting and routing options. Nextiva Anywhere enables customers to dial one number and reach the correct employee at whichever phone line they choose – desk, home or mobile – and powers seamless transitions between lines while any of the phones are in use.

Another important feature, Call Me Now, helps in creating a unique hyperlink that can be sent to a prospect or customer which requests they enter their phone number and then initiates a call from you to their line. All these elements are controlled by the innovative Nextiva Assistant Enterprise.

It was only last year that the business VoIP provider was touted as the recipient of TMC’s Unified Communications (News - Alert) Product of the Year Award for the second consecutive year.

Edited by Jamie Epstein

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