Business VoIP is touted as a vital solution needed to reduce communications costs at small businesses, but the service is still not being implemented as quickly as first expected. Despite the lure of lower phone bills, many businesses are still concerned about the reliability and call quality of business VoIP systems.
According to a recent blog published in Resource Nation, emerging 4G services will allow companies to rest assured in their choice to implement business VoIP solutions. In fact, mobile VoIP users will greatly benefit from the expansion of 4G broadband by the end of this year.
To avoid hang-ups in business VoIP systems, it is crucial to have a reliable broadband connection. Luckily, 4G services offer a high degree of reliability as it offers uninterrupted connectivity at much higher speeds, up to 100 Mbit/s.
While 4G connectivity will continue to improve VoIP quality, VoIP still lags behind next-generation broadband as it solution typically doesn’t offer enough bandwidth. For this reason, 4G networks will become increasingly interesting to the on-the-go VoIP users, but may not change the connectivity pitfalls of traditional VoIP users.
Call quality in business VoIP could be less than desirable due to both voice distortion and echo. Another reason for low call quality is the potential overloading of the VoIP network, as the same network is sometimes used by too many users at the same time who are all leveraging voice and data communications. In addition, since business VoIP relies on an Internet connection, it is not 100 percent reliable. Your phone service will suffer if you face an Internet outage or power blackout.
Despite these concerns, business VoIP is growing, albeit slowly according to industry analysts. In fact, a recent report from TMCnet revealed that VoIP equipment market in the United States will grow at a CAGR of 15 percent from 2010 to 2014.
Edited by Jamie Epstein