In the past few years, the demand for business VoIP within the small to medium-sized business sector has increased substantially. Business VoIP has also become popular among cable company customers and those who elect to receive their residential Internet from providers instead of local phone companies.
Recently, VirtualTone, a national VoIP communications company, inked a partnership with A PC Geek, an IT company which is based in the Dallas-Fort Worth area.
Small to medium businesses, with the help of VirtualTone Gold Agent partners can now easily leverage the multiple advantages associated with using cloud technology in their communication and IT infrastructure. VirtualTone certifies Gold Agents to meet the high levels of customer satisfaction and project management required by VirtualTone.
Officials said that VirtualTone, by partnering with local IT firms such as A PC Geek to deliver hands-on services, provides an affordable cloud-based solution for the client and an opportunity for increased revenue for the partner.
In a press release, David Lay, owner and founder of A PC Geek said in a statement, "I was first a customer of VirtualTone and then a partner. When I saw the quality of customer service, along with the integrity and commitment from Jay Gubert, President of VirtualTone, I knew I wanted to be part of their program. This relationship with VirtualTone provides additional sources of revenue for A PC Geek and allows me to offer new services to our clients. We love it."
Furthermore, VirtualTone also allows partners to have full control of the administration interface of VirtualTone services for the client.
In related industry news, TMCnet recently reported that Nextiva, a provider of innovative cloud-based business VoIP services, revealed that it has expanded significantly in 2011, increasing business VoIP communication clients by a staggering 104 percent. The company’s revenue and number of employees also doubled in size over the 12-month period.
In conclusion, both of these companies recent success shows the explosion of the business VoIP industry, especially within the small and medium-sized business arena.
Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Jamie Epstein