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Business VoIP Feature Article


October 31, 2011
Frontdesk Anywhere Partners with Business VoIP Provider RingCentral
Business VoIP
By Rajani Baburajan, TMCnet Contributor
 

Frontdesk Anywhere, a provider of hotel management software has recently formed a partnership with RingCentral (News - Alert), a provider of business VoIP services to offer RingCentral's telephone services to hotel and motel operators.

RingCentral offers business VoIP services to small and large businesses alike. Both RingCentral and Frontdesk Anywhere services are offered as a Software-as-a-Service (SaaS (News - Alert)), so they can seamlessly integrate with each other.

"I believe hotel operators and organizations will receive tremendous value from RingCentral's service," said Frontdesk Anywhere Co-Founder Thomas Lyle, in a statement. "This is a solution that can be deployed to all rooms throughout the property in a cost effective manner. It offers the features, control and reporting capabilities of large expensive telephony systems but at a modest monthly fee."

RingCentral recently showcased its business VoIP integration with SalesForce.com at Dreamforce 2011 in San Francisco, California.

"We are constantly looking at ways how the hotel industry can benefit from these types of partnerships" said Joe Kiernan, technical co-founder at Frontdesk Anywhere, in a statement. "The SalesForce.com integration was pretty impressive and we instantly saw how a similar integration with our hotel property management system would be phenomenal for the industry."

Frontdesk Anywhere’s Web-based hotel management software enables small to mid-sized hotels and hotel groups to better manage sales and guest interaction processes. The platform is quickly gaining adoption with over 50 new properties signing up each month.

According to Frontdesk Anywhere officials, the reason behind the success of the hotel management software has been its innovative approach to hotel industry development. Its cloud-computing business VoIP platform allows hotel teams to focus their attention on catering to guests, rather than their IT needs.

Recent research from IDC (News - Alert) found that a growing number of small and medium-sized businesses are investing in unified communication technologies, including business VoIP phone systems, video conferencing solutions and unified messaging technologies.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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