May 13, 2011
Hosted Business VoIP Systems Let Companies Stay Connected in Worst Case Scenarios
By Chris DiMarco
TMCnet Web Editor
Broadview Networks (News - Alert) has excelled in offering affordable and flexible VoIP services to businesses of all sizes. The company offers a full range of business VoIP solutions to meet the needs of the growing business. The company’s OfficeSuite provides more than 40 phone, service and Web portal features that allow users to customize the systems according to their unique needs. The hosted nature of Broadview’s core catalog allows additional options to be added at any time enhancing the overall system.
While the hosted nature of these solutions offers advantageous maintenance and startup costs, Broadview’s service can also help prevent disaster situations. Built-in disaster avoidance means that even in situations your company can’t control, network services will still be running and ready to serve.
OfficeSuite resides on Broadview’s secure servers, not on your premises and is constantly monitored and protected by a number of their onboard technologies. Broadview’s advanced network infrastructure, a redundant, secure network that is monitored and managed 24/7 by network professionals, is always on. Its web-based portal enables end-users and administrators to call forward and redirect calls to off-site phones, including mobile and home phones, even when they're at another location.
Even if an unfortunate act of nature requires you to shut down your offices, the personnel that need access to the vital communication system will still have it with the Office Suite solution. Broadview’s ability to accommodate all levels of business has allowed it to undergo rapid growth, becoming one of the largest companies in the New York Metro area and continuing to reinvest in its products.
“Even during an exceptionally challenging business climate, we continued to demonstrate the strength of our innovative communications solutions," said Michael K. Robinson, president and chief executive officer of Broadview Networks, “Customers continue to find significant value in our communications customer service. These value-added services help our customers to realize higher productivity and real operational improvements for their own operations.”
Chris DiMarco is a Web Editor for TMCnet. He holds a master's degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of his articles, please visit his columnist page.
Edited by Rich Steeves
More Business VoIP Service Channel Stories