So, you need to simplify your business communication system. You’ve signed up for some marketing newsletters from various business VoIP providers, but you’re still not sure where to begin. You don’t want a complicated system, one that requires time or upgrades and costly maintenance. How do you choose?
In IP communications, one attractive option is going with a hosted PBX (News - Alert) VoIP system, as it’s already a hassle-free technology that requires little to no attention.
There is no longer any need to worry about scalability and upgrades due to capacity requirements. Managing line cards, trunk cards or space in your capacity is not required. Hosted PBX providers handle capacity, performance and configuration of the total VoIP system themselves.
The hosted model affords businesses added growth flexibility, with solutions for every sized business. It also provides businesses with access to a slew of powerful communication applications. Indeed, Infonetics (News - Alert) Research noted that many organizations are adopting VoIP as a way to influence other forms of communication and predicts that the number of VoIP users will double between 2012 and 2016.
What is a PBX and why does it matter? For one, it’s the hub of your phone system. PBX stands for “private branch exchange,” and it is responsible for switching calls between users on local lines while allowing all users to share a certain number of external phone lines. A PBX is much cheaper than maintaining an individual line for each user to the telephone company's central office.
In a hosted model, there is a nominal up-front investment in VoIP compatible telephone sets, but there are no operating, maintenance or upgrade costs to worry about. A hosted PBX allows businesses added growth flexibility, regardless of size.
If you go with a hosted PBX, then it is time to choose a business VoIP provider to give you the best selection to service your needs.
When choosing a provider, it’s about the five W’s: who, what, when, where and why?
Be sure to do your research on who you’re choosing, what they are providing, when you want to install it, where it will be installed – or rather, in this case, where it will be hosted – and why you need it?
A hosted PBX will provide your business with flexibility, mobility, and cost savings without compromising quality, reliability or advanced features.
Edited by Blaise McNamee