Virtual PBX, a provider of hosted PBX phone systems, introduced free softphone applications for iPhone (News - Alert) and Android that allow virtual PBX users to turn their mobile phones into VoIP handsets that can integrate to a company’s business VoIP systems.
With the new softphone app, the calls clients receive and make on their cellular phones go through the virtual PBX (News - Alert) system. The system adds advanced communications features and reduces costs compared to normal cellular calls.
Calls made through the softphone app allow clients to send the company phone number in the Caller ID field so they don’t have to disclose private cellular numbers.
Users can also access features like call recording, centralized voice and fax messaging and real-time call monitoring and reporting. Since calls can be sent on the mobile phone's data network, users can also get most calls free of charge.
The new virtual PBX apps include G729 compression codecs that allows users to enjoy higher quality phone calls on even 3G and 4G networks. The codec, according to company officials, is an advantage over traditional softphones that often charge users extra cost to deliver such features. The compression capability is standard for both Virtual PBX softphone apps at no charge.
"We're excited to respond to client demand with these new softphone apps," said Paul Hammond,CEO of Virtual PBX, in a statement. "Fully integrated into our systems, these softphones give clients a single point of contact for all their business phone system needs."
The new Virtual PBX apps also deliver enhanced security. The apps are designed to be easy to use.
Another advantage of virtual PBX apps is that clients can get all services from one vendor- a virtual phone system, VoIP capability, desk phones, cordless phones, and now softphones. The company will also continue to support SIP-standard VoIP hard phones and softphones from other vendors.
The free softphone app for the Android platform is available now from Google's (News - Alert) app store. The Apple iPhone version, which is also free, will be available soon.
Edited by Rachel Ramsey