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Businesses today rely on mobile workforce management solutions to empower their employees, giving them the same user experience whether in the office or in the field, and ensuring that information can integrate for seamless operations.

Recently, Network Rail, that owns and operates Britain's 20,000 miles of rail infrastructure, has selected ClickSoftware's workforce management and rostering system to increase reliability and punctuality of Britain's rail services.

The responsibility of deploying ClickSoftware's workforce management and rostering system has been awarded to Capgemini (News - Alert) UK plc. Development work on the new IT solution for Network Rail is already being carried out in the UK, Israel and at Capgemini's Advanced Planning and Scheduling Global Solution Centre in India.

Jason Jago, Capgemini Account Director, said that they are delighted to be entrusted with a project that is vital to the future of UK rail travel, and they look forward to providing Network Rail with a solution designed to maximize safety and efficiency while reducing costs and minimizing track downtime to the benefit of the traveling public.

Capgemini is in charge of installing ClickSoftware (News - Alert) workforce management solution and for integrating the new applications with existing Network Rail IT including HR, payroll and finance and Oracle (News - Alert) E-Business Suite. Also, Capgemini’s team will work together with Network Rail training specialists to train employees in the use of the new systems.

The new system will enable Network Rail's signaling and maintenance workers to have smooth rostering processes. It will also improve processes for Network Rail schedulers, supervisors and managers. The new rostering system will substitute the paper-based and local spreadsheet-based processes and helps workers to improve productivity and safety standards by including all-inclusive traceability facilities.

Neal Lawson, Director of Maintenance and Operations Services at Network Rail, said that the new IT system will strengthen their ability to resource their signaling operations and maintenance activities effectively.