Business Process Automation Featured Article
AudaExplore Launches MSO Pro
AudaExplore, a provider of data-driven solutions to insurance carriers, repairers, dealerships and fleet owners, stated that its newly launched MSO Pro is an uncommon cloud-based enterprise body shop management solution (BMS) using which one can nonchalantly manage multiple locations and business functions.
Gordon Henderson, vice president of collision repair solutions at AudaExplore, explained, “We’re excited to bring to market a proven and comprehensive enterprise solution-the first of its kind designed for MSOs. MSO Pro breaks new ground in collision repair operations, filling a void in which many MSOs have chosen to either build their own homegrown systems - which are time consuming to manage and maintain - or deal with the limitations of single-shop or low-volume solutions that require ongoing add-ons to support their large and growing multi-shop businesses.”
MSO Pro is part of AudaExplore’s repair facility solutions portfolio that can be deployed to enable repair facilities to run a profitable and productive business while completing a high quality repair. Users can also realize new means to work more efficiently with their insurance partners to streamline the claims process and exceed their customers’ expectations.
Based on an open architecture design, MSO Pro seamlessly integrates with estimating platforms for ensuring unique customer moments and maximizing repair productivity. AudaExplore also offers advanced estimating platforms that can be used by insurers, collision repair professionals and independent appraisers to collaborate easily and enjoy benefits like enhanced cycle time along with streamlined communication and accuracy.
Users can also hope to make better decisions for higher customer satisfaction and profitability by leveraging MSO Pro features like customer satisfaction reporting, predictive production load scheduling and multi-location process standardization.
The solution also brings down complex IT integration across business functions and locations with its stable cloud-based accessibility via single sign-on, self-service management of administrator permissions and thorough user adoption training and support.
Edited by Maurice Nagle