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Everest Group Report Names EXL Insurance BPO Leader

TMCnews Featured Article


April 08, 2014

Everest Group Report Names EXL Insurance BPO Leader

By TMCnet Staff


Internationally recognized global research and advisory firm Everest Group, recently named EXL as a “Leader” in its market report, Insurance BPO — Service Provider Landscape with PEAK Matrix Assessment 2013.

EXL offers comprehensive insurance solutions across the product development and new business functions, including:

  • Actuarial data processing
  • Actuarial analysis and review
  • Pre and post-underwriting and analytics support.

EXL noted that it was the only one of 16 providers evaluated by Everest Group to receive top scores on market success, scale, service scope, technology capability and global delivery footprint.

In comments about the recognition, Rajesh Ranjan, Vice President, Everest Group, said: "EXL's global insurance BPO business has emerged as a 'Leader' in our research due to market success, technology-led solutions and analytics strengths."


EXL execute complex functions such as underwriting and actuarial support. The firm has the most clients and the largest workforce serving the industry. They are also one of the few providers with a balanced mix of clients in the U.S. and UK markets. According to Everest Group, EXL was also noted as a key player in the commercial insurance space.

EXL also supports property and casualty, life and annuities, and health insurers. It boasts of a global workforce of nearly 8,000 business process management specialists, as well as more than 1,000 data scientists and analysts and 125 consultants.

"We are thrilled to be recognized as a 'Leader' in the global insurance BPO market by Everest Group," said Vikas Bhalla, Executive Vice President and Business Head P&C Insurance, EXL. "Clients in the U.S. and UK cite our strong track record of service delivery with an integrated solution set that can help streamline operations, manage risk, improve and retain customers, and launch products successfully."




Edited by Peter Bernstein







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