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Kofax recently announced the launch of the TotalAgility 7.1 and the TotalAgility Cloud. TotalAgility 7.1 is the next version of Kofax’s flagship product TotalAgility 7.0 and is the world's first unified platform for the development and deployment of SPAs. TotalAgility 7.1 offers a multi-tenant, on-premise perpetual license and the TotalAgility Cloud delivers the multi-tenant platform. Kofax is one of the leading providers of smart process applications (SPAs) for the business critical First Mile of customer interactions.

Kofax TotalAgility is an industry-first, single, fully integrated product which enables multichannel capture, business process management, dynamic case management, and data, mobile, and analytics integration functionalities. The platform simplifies the business critical First Mile of providing information-rich customer interactions with organizations in real time, which are usually slow, prone to errors and can affect the customer experiences drastically.

“TotalAgility 7.0 is a game-changing product that delivers an unparalleled combination of market leading capture, business process management, dynamic case management, data integration, analytics and mobile capabilities on a single, unified platform,” said Anthony Macciola, CTO of Kofax. “TotalAgility 7.1 and TotalAgility Cloud build on that success by adding the benefits of on-premise multi-tenancy and cloud services for increased flexibility, productivity and cost savings.”

TotalAgility 7.1’s perpetual license enables business process outsourcers, service bureaus and shared service centers to offer on-premise or cloud-based services using a single installation of the platform. The platform enables advanced segregation of users, processes, content, reporting and analytics. The TotalAgility Cloud is supported by a hosted SaaS (News - Alert) subscription offering, which enables quick and direct deployment of a solution, leverages Microsoft Azure’s cloud infrastructure to provide protected sensitive information, and addresses issues concerning multi-tenant environments.

TotalAgility provides seamless and easy integration, and critical interconnection between any system of engagement and system of record. Systems of engagement include in-person interactions at branch offices, Web portals, mobile apps and social media.