Business Process Automation Featured Article

Appian Cloud Helps Dallas/Fort Worth International Airport Modernize its Back Office Operations

January 09, 2014

The Dallas/Fort Worth International Airport (DFW) is hoping to streamline and upgrade its back office operations and procedures with the help of the Appian Cloud platform.

Situated between Dallas and Fort Worth, Texas, the DFW is stated be one of the largest international airports in terms of traffic and its entirety covers over 27 square miles which is larger than the Manhattan Island. DFW mainly used paper-based processes, requiring the physical transportation of forms and files across the facility and the airport was looking for means to remove the usage of paper-based systems and also implement technologies that can maximize business automation.


The Appian Cloud platform which blends together process automation, native mobile application access, and a social collaboration interface ideally caters to the airport’s requirements.

William Flowers, vice president of information and technology services, acknowledged, “Appian Cloud provides us with smart and efficient business solutions that support our corporate goals of increasing efficiency and agility across our operations. The power of the platform, coupled with the speed and cost benefits of cloud delivery, provides our airport with the solutions we need for our process modernization efforts.”

Appian explained that its BPM Suite has a 100 percent web-based interface and scalable architecture, which makes it an ideal environment to deploy as a service in the cloud. Its cloud deployment provides reliability and security that can be tough to match by even the best internally managed environments.

TMCnet reported that the Appian Cloud provides the reliability, security and speed of deployment required to support comprehensive process solutions via a subscription model and it enables strategic process improvement, reduced technology cost and better alignment of IT with business goals.

Matt Calkins, president and chief executive officer at Appian, added, “DFW’s Appian program exemplifies how modern BPM can unite the largest of organizations to operate and react to change more quickly and effectively. Using Appian Cloud, DFW has a single platform for the rapid rollout of modern business solutions across the organization.”




Edited by Ryan Sartor

Article comments powered by Disqus

Events

Weekly Live Demo
CaaS Small Center

Register Today!


Weekly Live Demo
Contact Center Solutions

Register Today!