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Kofax is streamlining operations for businesses with the release of Kofax TotalAgility Mailroom Automation and Kofax TotalAgility Customer Onboarding. The company is offering both the solutions on its newly released TotalAgility 7.0 smart process application development and deployment platform. Kofax TotalAgility Mailroom Automation provides complete visibility into incoming documents and information enabling users to track, review and modify information at any point in the business process.

Kofax TotalAgility Customer Onboarding allows businesses to provide a high level of service, gain competitive advantage and manage as well as grow their businesses in a better manner. These new releases will allow TotalAgility 7.0 customers to leverage a variety of advanced automation technologies, cost saving features and advanced analytics within one solution.

“The addition of advanced mailroom automation and value-packed customer onboarding capabilities further extends the customer benefits provided by TotalAgility 7.0, the market’s leading smart process application platform,” said Grant Johnson, chief marketing officer at Kofax.

Kofax notes findings from Forrester (News - Alert) according to which today’s businesses require flexible and adaptable apps that can facilitate collaborative activities. The company’s Kofax TotalAgility 7.0 delivers a combination of business process management (BPM), dynamic case management (DCM (News - Alert)), data integration, analytics and mobile capabilities. All these capabilities are delivered on a single, unified platform that promises to simplify the process of real-time, information intensive communications from customers.

Launched in October 2013, Kofax TotalAgility 7.0 also cuts down the operating costs, boosts competitiveness and profitability for organizations. Kofax provides smart process applications for the business critical First Mile of customer interactions. The company was in news last month for appointing Grant Johnson as its new chief marketing officer. Johnson brings extensive global senior management and enterprise software marketing experience to Kofax and is responsible for all marketing functions on a global basis.