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Kofax Contracted for Large Scale Capture Project in Western Europe

TMCnews Featured Article


March 05, 2013

Kofax Contracted for Large Scale Capture Project in Western Europe

By Mini Swamy, TMCnet Contributor


Imagine what it would be like to open billions of documents every year, spend ages indexing, filing and archiving them, and then go through the process in reverse when you have to locate a particular document! It’s brain numbing, to say the least, but thanks to companies like Kofax, these procedures are no longer tedious and tiresome.


Government agencies recognize the value provided by smart process applications, and this is visible in the increase in customer transactions in that sector. That’s why a major social services agency in Western Europe chose Kofax, a provider of innovative smart capture and process automation software and solutions, for its large scale capture project. The value of the contract exceeds $4.8 million.

As the national agency received more than two billion documents annually, it was important to find a way to deliver better services cost-effectively to its constituencies. The Kofax solution, which helps automate the transformation of business-critical information from paper documents, faxes and other formats into process-ready information, provided the answer.

The solution automatically captures images and data from the documents, transforms them into accurate and actionable information, and delivers this into core business applications, processes and workflows.

More importantly, it takes away the pain points of tedious indexing, filing and archiving and also makes it easy for employees to access the documents at any time they want.  As a result, it automatically increases processing speeds, reduces cost and minimizes errors.

“Automation increases processing speeds and reduces errors, allowing government agencies to deliver better service to their constituencies at a lower cost,” said Howard Dratler, executive vice president of field operations at Kofax.

In an economic climate where government and social organizations have to provide good customer service, comply with regulations, handle growing workloads and cut costs at the same time, solutions like Kofax Capture could prove to be a boon.




Edited by Brooke Neuman







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