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Trilogy Dominicana (Viva) Expands Business Operations with Comverse ONE BSS

TMCnews Featured Article


February 28, 2013

Trilogy Dominicana (Viva) Expands Business Operations with Comverse ONE BSS

By Calvin Azuri, TMCnet Contributor


Comverse (News - Alert) recently announced that the Comverse ONE BSS has opened up business opportunities for Trilogy Dominicana (Viva), a subsidiary of Trilogy International Partners. Comverse is a specialist provider of telecom business enablement solutions for service innovation and smart monetization.


In a statement, Mario Campos, VP at Viva, said that, "As a long-standing Comverse Real-Time Billing customer, we chose to implement the Comverse ONE solution for its proven real-time capabilities. Since going live, Viva Dominicana has benefited from harnessing real-time marketing capabilities across our multi-service portfolio, enhanced data support to better monetize our data services, and leveraged capabilities to simplify and accelerate new offer introduction. We are enhancing the user experience by introducing targeted/personalized services, offers and promotions. Moreover, by leveraging the solution's roaming and calling card capabilities, we are responding quickly to opportunities created by the large numbers of tourists visiting our country."

By leveraging Comverse ONE, Viva has benefited from a unified view of subscriber account information and real-time authorization in addition to improved rating, charging and balance management for a number of value-added services. The company has effectively optimized its market offerings, enhanced customer experience, and benefited from substantial reductions in OPEX (News - Alert).

Raman Abrol, VP, and Managing Director of the Caribbean and Latin America for Comverse said that, "Comverse ONE addresses a broad range of operator monetization and service enablement needs with industry-proven capabilities that enable offer segmentation, smart monetization, and operational efficiencies. This is another success story about a close long-term relationship rooted in our customer-first focus - and a solution portfolio with unparalleled strength and depth that opens the way to lucrative new opportunities for CSPs.”

Furthermore, additional services, which include SMS and MMS (text and multimedia messaging) and Mobile Internet, have ensured that Viva is able to benefit from improved profitability and business expansion within its competitive market.

Comverse is a expert in telecom business enablement via service innovation and smart monetization supported by a robust BSS, Mobile Internet, Value Added Services, IP Communications, and Professional Services portfolio.




Edited by Brooke Neuman







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