Business Process Automation Featured Article

iDatix Selects Onsoft as Southern Africa Reseller Partner

February 21, 2013

Why is it that most of us spend a small part of our work-lives endlessly searching for documents among a pile of papers threatening to grow to mammoth proportions? Why do we have to go through long e-mail strings with large attachments desperately looking for something that just doesn’t appear to be there? Simple: Lack of a proper document management solution, like iSynergy from iDatix.


Onsoft has been implementing IT help desk and service management solutions throughout sub-Saharan Africa for the past 15 years. It saw a definite opportunity for iSynergy, and was rewarded by being appointed as Southern Africa reseller partner for iDatix.

“iSynergy is a flagship solution that will enable businesses to enhance their productivity,” noted Mark Saacks, managing director at Onsoft. “We see a definite opportunity for iSynergy because it focuses on business processes, and as such, it can be applied to any key aspect of an organization.”

iDatix is a U.S.-based software developer, whose iSynergy platform has reportedly been designed to simplify work environments by automating interactive tasks and fill the gaps that exist in disparate legacy systems as well.

Company officials touted its ability to capture any document in any format, turn paper forms into Web-based forms, and secure, store and make them accessible when required by providing enterprise-wide process automation that seamlessly integrates with core business applications.

Further, by empowering employees, business partners and clients with instant access to documents, data and knowledge – either in the workplace or via their mobile devices – iSynergy accelerates work and business processes from days to minutes.

According to John Machonis, executive vice president of sales and marketing at iDatix, iSynergy combined all of the core elements of data and content to form a complete ECM solution.

He described it as a total approach that automated business processes both on the backend with systems and the front end with employee processes, leading to greater returns, more efficient business and happier employees and clients.

“At the end of the day, it’s about doing more with less, or better yet, doing a lot more with the same resources,” observed Machonis.

With the release of iSynergy 4.5, iDatix is advancing the way people get work done by converging mobile capture and enhanced electronic forms. The new mobile app allows for remote capture and direct submission into the document management repository and Progression, iDatix's workflow automation system.




Edited by Braden Becker

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