) systems play an important role in business communications and offer number of benefits beyond the costly calling that was once only available.
Advancements in technology have introduced Voice over IP which not only reduces the costs of calling, but also brings in a number of new capabilities.
With more and more business users now on the go, the need for wireless phone service can also not be ignored. Wireless business phone systems remove limitations of landlines and offer employees the ability to work and travel as needed without ever missing an important communication.
Businesses making the switch to wireless phone systems should evaluate their business needs and choose an offering that’s the best fit.
For smaller businesses, mobility is especially important because owners are typically playing a number of roles in the office and need to have around-the-clock availability.
With a popular mobile device like the BlackBerry (News
) or iPhone, business users also have one device that integrates email, Internet, and voice all in one product.
For business users traveling internationally, a wireless plan can also help the company to save on roaming costs and keep necessary contacts connected regardless of their location.
Other capabilities offered by mobile services that are growing rapidly among users include GPS applications that allow for employee tracking and navigation systems as well as group messaging plans that offer wireless walkie-talkie communications without the need to setup dedicated conference calls.
As more and more businesses realize the increased functionality of the mobile device, traditional phone systems are no longer making the grade.
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi