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New Call-Recording Partnership Debuts

3rd Party Remote Call Monitoring Feature

July 21, 2015

New Call-Recording Partnership Debuts

By TMCnet Staff

Trading floor systems integrator Linx-Networks has announced that it is teaming up with mobile call recording software maker VoxSmart to meet new regulations in Europe.


“Linx-Networks is an ideal partner for VoxSmart,” VoxSmart CEO Oliver Blower said. “The company has a strong client base in the City, delivering world class IP telephony-based trading systems with a high level of customer service. As its clients look to fully meet the requirements of the new MiFID II regulations, the ability to integrate VSmart’s mobile capabilities into its current solutions will undoubtedly help the company maintain its strong market position.”

‘The City’ refers to London, which is still one of the world’s top finance centers. New MiFID II regulations taking effect in 2017 will require all of a financial institution’s calls on both landlines and mobile phones to be recorded and stored for at least five years.

The new rules are even more stringent than the FCA rules introduced in the U.K. in the wake of the 2007-08 financial crisis.

Blower, himself a former trader, said that to be ready for the regulations, institutions will need solutions based on IP telephony, mobile calls, internet and text messaging. This is exactly what VoxSmart’s VSmart software does, capturing all of this information on Android and BlackBerry 10 phones, though iOS and Windows Phone (News - Alert) options are available.

As more companies move toward VoIP and mobile devices, with the new regulations on both sides of the Atlantic, there’s a need for financial institutions to be ready to comply when they kick in.

“Because the VSmart solution is also built to take advantage of IP telephony calling, it makes for a powerful partnership with our own IP-trading turrets and communications networks,” Linx-Networks CEO Gareth Malone said. “The mobile recording set up is instant, there is compatibility with all mobile networks, and a great range of handset choice. We are certain that the integration with our solutions will deliver a market-leading, all encompassing, compliant call recording service that proves popular with the traders and the regulators.”



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