Customer communication is a vital component to the success of any business. Understanding this, Perspective Group, a PR and multimedia company globally for the timeshare and vacation ownership industry, has recently added CustomerCount online surveys to its INTUITION Brand Marketing Service.
INTUITION aims to offer clients data about online conversations via its custom social media monitoring platform while enhancing visibility through its online marketing services. CustomerCount will provide valuable insights into existing customer bases through its powerful real-time survey system.
With the inclusion of CustomerCount online surveys to the INTUITION Brand Marketing Service, the clients of INTUITION can now find out why a guest didn’t buy their product, measure the percentage of happy customers after a vacation stay, or identify other actionable insight.
Currently, the INTUITION Brand Marketing service provides business intelligence and online marketing solutions for a wide range of client portfolio, including resort developers, marketers, exchange companies, resale and rental companies, travel clubs, software providers and more.
“We are delighted to be working with CustomerCount and through this collaboration; our INTUITION clients can now have an even better understanding of their customer’s preferences, wants and needs. The additional data that these surveys produce can be used to highlight areas for improvement as well as identifying consumer trends that enable businesses to more effectively market their products to others,” said Paul Mattimoe, president and CEO of Perspective Group.
Furthermore, it is now possible for timeshare developers, marketers and vendors to custom build their brand marketing package, using only the elements they need.
Edited by Blaise McNamee