For businesses, small or large, who want rapid outbound dialing results with minimal effort from employees need to look in to Los Angeles-based CallFire's "Cloud Call Center." With CallFire's Power Dialer, employees simply need to upload contacts and in minutes, will connect your sales agents to live leads.
According to company officials, CallFire’s auto dialer can call up to four phone lines per agent and will leave answering machine messages so agents don't have to.
“CallFire saves time by weeding out busy signals, bad phone numbers, and handling answering machines. Agents focus on speaking with live customers, leading to increases of 20-30 percent in efficiency over manual dialing,” said CallFire officials.
Cloud Call Center features multi-line auto dialer with agent popup, answering machine message drop, lead management, maps and statistics, agent barge, monitoring and report, support 1 to 500 agents and it requires no special hardware or software
“Our system allows you to run multiple campaigns at the same time, at different call volumes and with different sound prompts and transfer locations. Managing outbound campaigns for a multi-product call center has never been this easy,” officials said.
CallFire’s Call Center outbound auto dialer solution includes a simple interface with flat-rate pricing and a pay-as-you-go option with no commitments or hidden fees.
Get more done with the ability to create and run multiple campaigns simultaneously. Organizations will be able to see all active campaigns and view detailed statistics.
CallFire.com allows API access to start, stop, and initiate outbound calls for every one of our calling campaigns, officials said. Companies can even create a custom API to manage call center solution through CallFire.com.
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Jessica Kostek is a channel editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Jessica’s articles, please visit her columnist page.
Edited by Jessica Kostek