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Implement ReceptionHQ's Virtual Phone System, Pay per Call to Save Time and Money

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TMCnews Featured Article


December 30, 2009

Implement ReceptionHQ's Virtual Phone System, Pay per Call to Save Time and Money

By Kelly McGuire, TMCnet Editor


To complete the trifecta of must-haves to improve business operations for any company, answering service provider, ReceptionHQ, suggests that – in addition to a virtual phone and a virtual assistant – having a virtual phone number will perfect the handling of phone calls for any organization. 


As a phone number based on a computer system rather than a traditional phone line, a virtual phone number eliminates calls coming directly to an office. 

“A virtual phone number is perfect for the ever shrinking global economy,” ReceptionHQ officials said. “It allows for mass volumes of calls to come in each day without tpeople having to deal with them at the office.”

Could you imagine: an office without the constantly ringing phones? Some would call it quiet, I’d call it heaven.

With ReceptionHQ’s employees setting up the virtual phone number on the Internet for each company, the calls can be directed to many outlets once the system is installed.

With the virtual phone system, including the virtual phone number, calls can be transferred to an individual’s voicemail, directly to an office, to a person’s mobile device or to any other specific number provided by the client to ReceptionHQ.

“This way, the important calls can get through. You won't have to worry about missing these calls while answering unimportant calls,” company officials said. “Only the calls that are supposed to get through will get through, and the rest go to a voicemail. This makes your operation much more efficient.”

While it seems the benefits are endless, what is the most essential feature of this service?

According to ReceptionHQ officials, it’s the ability to choose whether or not a user checks the sent voicemails on a phone. 

“You can download them into e-mail, and listen to them on the computer,” company officials said. “You will not have to waste time listening to voicemails on the phone all day.”

By implementing a ReceptionHQ virtual phone number, a company can eliminate large payroll expenses for having a receptionist employed to answer phone calls all day. 

Since the virtual phone number system charges on an individual basis, the cost of a few calls per day is significantly less than an entire employee’s salary.

“This is much more cost-efficient than paying a secretary to watch the phone all day,” ReceptionHQ officials said. “A virtual phone number is the way companies will handle phone calls in the near future.”

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire







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