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OAISYS Takes Part in ASHRM Annual Conference and Convention
By Shamila Janakiraman, TMCnet Contributor
OAISYS (News - Alert), speciazling in business call recording and contact center management solutions for the healthcare industry, announced its participation as an exhibitor at the American Society for Healthcare Risk Management Annual Conference and Convention taking place at the Phoenix Convention Center in Phoenix October 16-19, 2011.
In a release Brian Spencer (News - Alert), president of OAISYS said, “We’re happy to exhibit at ASHRM’s annual conference and expo because our call recording solutions satisfy a genuine need in the healthcare market.”
“Everything in a practice or hospital is usually documented –except for what transpires in a telephone conversation. With our solutions, that last gap is filled, and the specter of ‘he said/she said’ disagreements are negated when it comes to risk management and liability protection,” Spencer added.
The American Society for Healthcare Risk Management, or ASHRM, is a personal membership group of the American Hospital Association which has over 5,400 members who represent healthcare, insurance, law and other related professions. ASHRM strives to promote effective and innovative risk management strategies and professional leadership via education, recognition, advocacy, publications, networking and interactions with health care organizations and government agencies.
OAISYS simplifies practice management in the healthcare industry. OAISYS recording solutions are simple to use and administer and also follow all regulatory compliance and healthcare-specific norms.
Irrespective of the location of a hospital, implementing electronic medical records (EMR) or electronic health records (EHR) system and documenting calls with an OAISYS solution will help enhance operations, processes and other practices, said officials.
OAISYS provides innovative, reliable and affordable call recording solutions that help healthcare professionals improve their day-to-day performance. The company develops call recording and contact center management solutions for a wide range of organizations ranging from SMBs to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions serve companies in the healthcare, automotive dealerships, financial services, and government sectors.
OAISYS Tracer and Talkument applications improve risk management, quality assurance, customer retention, dispute resolution, regulatory compliance requirements and other critical business concerns of companies.
In other news, OAISYS is currently helping to keep regional rail service operator Vermont Rail System (VRS) on track with their OAISYS Tracer call recording solution. In order to capture and record both telephone and radio calls for process adherence, service and regulatory compliance, VRS leverages the Tracer contact center management solution.
Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.
Edited by Jennifer Russell