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Advanced Carrier Services Provider Metaswitch Launches CommPortal Communicator

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TMCnews Featured Article


May 18, 2011

Advanced Carrier Services Provider Metaswitch Launches CommPortal Communicator

By Jamie Epstein, TMCnet Web Editor


Metaswitch Networks, a provider of advanced carrier services, has once again expanded its portfolio of carrier-hosted business services and applications with the CommPortal Communicator, which is essentially an easily customizable unified communications client designed to be utilized by PCs, smartphones and tablet computers.


Available to be used alongside Windows PC, Apple (News - Alert) iOS and Android mobile devices, CommPortal Communicator is the first UC client that can successfully integrate with Metaswitch SIP Service Provisioning and Assurance Server platforms. These unique network elements dramatically simplify the wide-scale deployment of telephony endpoints for the carrier, the enterprise customer and end user, while continuing to increase the quality of experience and reducing mean-time-to-repair metrics, a press release revealed.

“With the advent of the always-on workplace, employees are increasingly leveraging their mobile phones and walled-garden instant messenger networks to communicate with colleagues and partners” said Steve Gleave, vice president of marketing at Metaswitch. “With CommPortal Communicator, service providers can complement hosted VoIP with IT-approved enterprise telephony features delivering high definition voice and video plus presence and IM, regardless of location.”

CommPortal Communicator has HD voice quality and allows operators to utilize a suite of hosted PBX (News - Alert) services on an enterprise desk phone, a mobile handset and a PC. As a fully-featured unified communications client, CommPortal Communicator also empowers high definition video calls and conferencing, along with an instant messaging and presence service that can seamlessly integrate business practices and social contacts, such as Outlook or LDAP/Active Directory and Facebook (News - Alert), on a single platform.

Metaswitch’s CommPortal Communicator as well as other solutions will be on display at TIA 2011 in Dallas, Texas from May 18-20 at Booth #601.


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves







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