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January 13, 2011

Metaswitch Touts MetaView's Network Management System for Advanced Carrier Services

By David Sims, TMCnet Contributing Editor

The MetaView Network Management System, at the core of every Metaswitch advanced carrier service, “provides unified management with an easy-to-use graphical user interface,” according to company officials.

Providing a unified management environment across the entire Metaswitch product range, including MetaSphere, CommPortal, Universal Media Gateway (News - Alert) and Media Resource Server, MetaView, say Metaswitch officials, “enhances your ability to reduce operational costs even as you introduce compelling new services into your network.”

MetaView NMS is intended to simplify the management of a network through “close integration with all members of the MetaView family.”

These family members include MetaView Web, a Web-based subscriber-management suite, specifically designed around the needs of provisioning and customer support staff, and MetaView Explorer, a Java-based client that enhances the ability to reduce operational costs “even as you introduce new services into your network.”

Company officials also mention the Service Assurance Server, a diagnostics platform enabling technicians to diagnose many common configuration, network and interoperability problems, and Voice Quality Monitoring, a network-based system for monitoring the quality of calls traversing a VoIP network “that enables you to diagnose the cause and remedy for quality issues.”

It’s also designed to have management tools. “At the core of every Metaswitch network, the MetaView Network Management System provides provisioning, configuration, fault reporting, statistics and trouble-shooting services across the entire Metaswitch product range,” company officials say.

It offers a choice of user interfaces and a number of capabilities that address the particular challenges of trouble-shooting, device configuration and service quality control.

It has provisioning and configuration, what company officials describe as “a range of methods to suit different provisioning practices, via MetaView’s own user interfaces–MetaView Explorer and MetaView Web–or via integration with an Operations Support System, using MetaView APIs.

Lots of other features, including security -- MetaView manages user login credentials and privileges and records audit trails of all configuration changes, providing a secure and customizable framework for access control and management.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Stefanie Mosca

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