911 Services

Intrado (News - Alert) Inc., a subsidiary of West Corporation and a premier provider of 911 technology solutions, has successfully acquired Contact One, a provider of an integrated 911 geographic information system data management solutions for public safety.

This acquisition will allow Intrado to expand its GIS service portfolio and provide its customers with a graphical Master Street Address Guide management tool.

The collective GIS expertise of the two companies will enable Intrado to offer expanded enterprise mapping and data services for 911.

The transaction will also help Intrado to deliver enhanced dispatch mapping support, which is critical to saving lives in an increasingly mobile world.

“Joining forces with Intrado is the catalyst to unleash more tightly integrated GIS management systems and GIS database solutions,” said Contact One CEO Jerry Merlick, in a press release. “Together, we will better meet the needs of public safety clients and accelerate the transition to next-generation 911.”

The combination of Contact One’s innovations in public safety GIS applications with Intrado’s frontline experience in integrated solutions for 911 will offer an important step in the evolution and advancement of next-generation 911, with services that will give public safety more powerful tools through tighter integration of E911 and GIS solutions.

Company officials said that the transaction will also provide the most advanced combination of GIS with native 911 systems and operations on a common, IP-based platform and will deliver the logical next step for public safety agencies to respond to the evolving challenges of expanding mobile communications.

Dami Hummel, vice president and general manager of the Intrado Mobility Division, said: “This transaction enables Intrado to add key products to our growing suite of solutions, while gaining a stronger strategic presence in this important market.”