911 Services

911 Enable (News - Alert) adapted its Emergency Routing Service “ERS” to offer one of the industry's first E911 call routing solutions that interoperates with the native E911 capabilities of Lync Server 2010.

"The release of Microsoft Lync is an exciting milestone in the world of unified communications," said Lev Deich, director of 911 Enable. "911 Enable is pleased that our ERS is one of the first E911 call routing solutions to work with Lync Server 2010. By deploying the ERS, organizations can take advantage of Lync Server 2010's native E911 functionality and ensure their users receive unparalleled E911 support."

The ERS is an E911 SIP trunking service that provides organizations with connectivity to Public Safety Answering Points “PSAPs” across the United States. When 911 is dialed, the ERS routes the emergency call and the caller's accurate location information to the appropriate local PSAP. It helps organizations meet their state and local E911 regulations, ensures on-site security are notified of all emergency situations, and supports off-campus users in a manner that is both elegant and simple to manage.

"Microsoft is pleased to be working with 911 Enable in delivering customers a comprehensive E911 solution," said Kirk Gregersen, senior director of product management, Microsoft Lync. "The combination of 911 Enable's Emergency Routing Service and Lync's native location functionality for both on-campus and remote employees will provide a complete, end-to-end solution that meets the needs of our mutual customers."

For more information about 911 Enable’s solutions, click here. You can also register for 911 Enable’s upcoming webinar “E911 for Microsoft Lync”-- Register now!

Stefanie Mosca is a Web editor for TMCnet. Previously she worked as a freelance copy editor for Digital Surgeons LLC. She holds a master's degree in journalism from Quinnipiac University and a bachelor's degree in communication from the University of New Haven. To read more of her articles, please visit her columnist page.

Edited by Patrick Barnard

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