1 2 1 Direct Response
Philadelphia, PA
Contact: Jeff Plaut
e-mail: [email protected]
Web: www.121directresponse.com
Services: A, B, D, E
24-7 INtouch
Regina,
Saskatchewan, Canada
e-mail: [email protected]
Web: www.24-7intouch.com
Services: A, C, D, E, F
ACP Interactive, LLC
San Francisco, CA
Web: www.acpinteractive.com
Services: D
ACS, Inc.
Dallas, TX
e-mail: [email protected]
Web: www.acs-inc.com
Services: A, C, D, E, F
Advanced Data-Comm, a Working Solutions Company
Dubuque, IA
Contact: Michael Budde
e-mail: [email protected]
Web: www.advanced-data.com
Services: A, B, C, E, F
AFFINA – The Customer Relationship Company
Peoria, IL
e-mail: [email protected]
Web: www.affina.com
Services: A, B, C, D, E, F
Alert Communications
Pasadena, CA
Web: www.alertcom.com
Services: A, B, C, D, E, F
Alliance Direct Marketing Services, Inc.
Hurst, TX
e-mail: [email protected]
Web: www.alliancedms.com
Services: A, B, C, D, E
Alpine Access
Golden, CO
e-mail: [email protected]
Web: www.alpineaccess.com
Services: A, C, E, F
Alta Resources
Neenah, WI
e-mail: [email protected]
Web: www.altaresources.com
Services: A, B, C, D, E, F
Ambergris Solutions
Pasig, Philippines
Web: www.ambergrissolutions.com
Services: A, B, C, D, E, F
AnswerNet Network
Contact: Gary Pudles
e-mail: [email protected]
Web: www.answernet.com
Services: A, B, C, D, E, F
APAC Customer Services, Inc.
Deerfield, IL
Contact: Jessie L. Sandvick-Ash
e-mail: [email protected]
Web:
www.apaccustomerservices.com
Services: A, B, C, D, E, F
Apex, a SYKES company
Córdoba, Argentina
e-mail: [email protected]
Web: www.apexamerica.com
Services: A, B, C, D
Archway Marketing Services
Rogers, MN
Web: www.archway.com
Services: A, C, D, E
ARO, Inc.
Kansas City, MO
e-mail: [email protected]
Web: www.callcenteroptions.com
Services: A, B, C, E
B2B Lead Machine, Inc.
Mesa, AZ
Web: www.b2bleadmachine.net
Services: B, E
CallNet Call Center Services, Inc.
Bloomington, IN
Web: www.callnetservices.com
Services: A
CanTalk Canada Inc.
Winnipeg, Manitoba, Canada
e-mail: [email protected]
Web: www.cantalk.com
Services: A, B, C, D, E
Center Partners, Inc.
Fort Collins, CO
e-mail:
[email protected]
Web: www.centerpartners.com
Services: A, B, C, D, E, F
Cerida
Methuen, MA
e-mail: [email protected]
Web: www.cerida.com
Services: A, B, E, F
CeSaps
Lahore, Pakistan
e-mail: [email protected]
Web: www.cesaps.com
Services: A, B, E, F
Charlton
Madison, WI
Contact: Rod Schwegel
e-mail: [email protected]
Web: www.tcgcorp.net
Services: A, B, C, D, E, F
ClientLogic
Nashville, TN
Web: www.clientlogic.com
Services: A, B, C, D, E, F
The Connection Outsourced Call Center
Burnsville, MN
e-mail:
[email protected]
Web: www.the-connection.com
Services: A, B, C, D, E, F
Connextions Inc.
Orlando, FL
Web: www.connextions.com
Services: A, B, C, D, E, F
Convergys (News - Alert)
Corporation
Cincinnati, OH
e-mail: [email protected]
Web: www.convergys.com
Services: A, B, C, D, E, F
Cross Country Automotive Services
Medford, MA
Web: www.crosscountry-auto.com
Services: A, B, D, E
Crystal Call, ltd.
Bratislava, Slovakia
Contact: Peter Dumbala
e-mail: [email protected]
Web: www.crystalcall.sk
Services: A, B, C
Customer Focus Services
Los Angeles, CA and Bangalore, India
Contact: Marc Haberman
e-mail: [email protected]
Web: www.customerfocusservices.com
Services: A, C, E, F
Cyber City Teleservices
Hackensack, NJ
Contact: Fred Shadding
e-mail: [email protected]
Web: www.cctll.com
Services: A, B, C, D, E
DialAmerica Marketing, Inc.
Mahwah, NJ
Web: www.dialamerica.com
Services: A, B, C, D, E, F D
F King & Co., Inc.
New York, NY
Contact: Michael Manspeizer
e-mail: [email protected]
Web: www.dfking.com
Services: A, B, C, D, E, F
ECHO Communications and Development Corporation
Hayward, CA
Contact: Reggie Silang
e-mail: [email protected]
Web: www.echo-services.com or www.ecdci.com
Services: A, B, C, D
E-Connect Asia, Inc.
Pasig City, Philippines
Contact: Daniel Guina
e-mail: [email protected]
Web: www.econnectasia.com
Services: A, B, C, E
EMS, Inc.
Contact: Mitch Johnson
e-mail: [email protected]
Web: www.emscrm.com
Services: A, B, C, D, E, F
Envox Worldwide (News - Alert)
Westborough, MA
e-mail: [email protected]
Web: www.envox.com
Services: A, B, C, D, E
ePERFORMAX Contact Centers Corporation
Cordova, TN and Makati City, Philippines
Web: www.eperformax.com
Services: A, B, C
Epixtar Corp.
Miami, FL
www.epixtar.com
Services: A, B, C, D, E
e-Services Group International
Houston, TX and Montego Bay, Jamaica
Web: www.e-servicesgroup.com
Services: A, B, C, E, F
eTelecare Global Solutions
Scottsdale, AZ
e-mail: [email protected]
Web: www.etelecare.com
Services: A, B, E, F
eTelecare Global Solutions
Scottsdale, AZ
e-mail: [email protected]
Web: www.etelecare.com
Services: A, B, E, F
Excell Agent Services, L.L.C.
Lubbock, TX
e-mail: [email protected]
Web: www.excellagent.com
Services: A |
The Frantz Group Grafton, WI
Web: www.thefrantzgroup.com
Services: A, B, C, D, E, F
Full Perspective Video Services, Inc.
Indianapolis, IN
Web: www.fpvid.com
Services: A, B, C, D, E
GC Services Limited Partnership
Houston, TX
e-mail: [email protected]
Web: www.gcserv.com
Services: A, B, C, D, E, F
Global Response
Margate, FL
Web: www.globalresponse.com
Service Type: A, C, D, E, F
Hamilton Contact Center Services
Aurora, NE
e-mail: [email protected]
Web: www.hamiltontm.com
Services: A, B, C, D, E, F
Harte-Hanks
San Antonio, TX
e-mail: [email protected]
Web: www.harte-hanks.com
Services: A, B, C, D, E
Help Desk NOW Inc.
Web: www.helpdesknow.com
Services: A, B, C, D, E, F
The Heritage Company, Inc.
North Little Rock, AR
Web: www.theheritagecompany.com
Services: A, B, E
Hispanic Teleservices Corporation
Houston, TX Contact: Kit Cooper
e-mail: [email protected]
Web: www.htc.to
Services: A, B, C, D, E, F
ICT Group
Newton, PA
Web: www.ictgroup.com
Services: A, B, C, D, E, F
Influent Inc.
Dublin, OH Contact: Hayley Savage
e-mail: [email protected]
Web: www.influentinc.com
Services: A, B, C, E
InfoCision Management Corporation
Akron, OH
Contact: Steve Boyazis
e-mail: [email protected]
Web: www.infocision.com
Services: A, B, C, D, E, F
Informed Sources Inc.
Troy, NY
Contact: Bob Kasper
e-mail: [email protected]
Web: www.informed-sources.com
Services: B, C, D, E, F
InfoVox Ltd.
Bogota/Cali, Colombia
e-mail: [email protected]
Web: www.infovox.com.co
Services: A, B, D, E, F
InPulse Response Group
Phoenix, AZ
Web: www.inpulseresponse.com
Services: A, B, C, D, E, F
InService America
Forest, VA
Web: www.inserviceamerica.com
Services: A, B, C, D, E, F
IntelliCare
South Portland, ME
e-mail: [email protected]
Web: www.intellicare.com
Services: A, B, C
InTouch Solutions
Services: B, D ISA Corp. Van Nuys, CA
Contact: John Olmscheid
e-mail: [email protected]
Web: www.isacorp.com or
www.its-smartcalls.com
Services: A, B, C, D, E, F
IVR Technology Group
e-mail: [email protected]
Web: www.ivrtechgroup.com
Services: D, E
JHA Telemanagement, Inc.
Contact: Jon Hamilton
e-mail: [email protected]
Web: www.jha-tel.com
Services: A, B, C, D, E, F
KorenIT
Montréal, Québec, Canada
e-mail: [email protected]
Web: www.korenit.com
Services: A, B, C, D, E, F
Kowal & Associates, Inc.
Cambridge, MA
e-mail: [email protected]
Web: www.kowalinc.com
Services: A, D, E
L3 Microdyne Outsourcing
Torrance, CA
Web: www.microdyne.com
Services: A, B, C, D, E, F
LiveOps, Inc.
Palo Alto, CA
e-mail: [email protected]
Web: www.liveops.com
Services: A, B, C, D
Lotus Digitech Limited
Secunderabad, India
Contact: Dr. V. B. Rao Dasari
e-mail: [email protected]
Web: www.lotusdigitech.com
Services: A, B, E
Meiotic Inc.
Contact: Paul Pacun
e-mail: [email protected]
Web: meiotic.com
Services: D
MicahTek Inc.
Broken Arrow, OK
Web: www.micahtek.com
Services: A
Millennium Teleservices
Edison, NJ
Web: www.mmtel.com
Services: A, B, C, D, E, F
Mills Marketing & TeleServices, LLC
Omaha, NE
Contact: Lee Mills
e-mail: [email protected]
Phone: 402-707-5654
Services: A, B, C, D, E, F
MphasiS BPO
Bangalore, India and New York, NY
Contact: Brendon Tucker
e-mail: [email protected]
Web: www.mphasis.com
Service: A, B, C, E, F
NCO Group, Inc.
Horsham, PA
Web: www.ncogroup.com
Services: A, B, C, D, E, F
NOVO 1, Inc.
Waukesha, WI
e-mail: [email protected]
Web: www.novo1.com
Services: A, B, C, D, E, F
O’Currance Teleservices
Salt Lake City, UT
Web: www.ocurrance.com
Services: A, C, D, E
OKS-Ameridial Worldwide
Canton, OH
Contact: Steve Trifelos
e-mail: [email protected]
Web: www.oksameridial.com
Services: A, B, C, D, E, F
Omnimatic São
Paulo, Brazil
Contact: Renato F. da Silva Jr.
e-mail: [email protected]
Web: www.omnimatic.com.br
Services: A, B, C, D, E, F
OnviSource, Inc.
Plano, TX
e-mail: [email protected]
Web: www.onvisource.com
Services: A, B
Outsourcing, S.A.
Bogotá, Colombia
Phone: +571 5231170
Web: www.outsourcing.com.co
Services: A, B, C, D, E, F
PCCW Contact Center Business
Hong Kong
Web: www.pccw.com/contactcenter/
Services: A, B, C, D, E, F
PentaServ
New Delhi, India
e-mail: [email protected]
Web: www.pentaserv.com
Services: A, B, D, E
Perfexa Solutions
Costa Mesa, CA and Gurgaon, India
Web: www.perfexa.com
Services: A, B, E, F
Prairie Voice Services
Omaha, NE
Contact: Ann Cannon
e-mail: [email protected]
Web: www.prairiev.com
Services: A, B, D, E, F
Qinteraction
Manila, Philippines
e-mail: [email protected]
Web: www.qinteraction.com
Services: A, B, C, D, E, F
Selway Group, Inc. Mesa, AZ
Web: www.selwaygroup.com
Services: A, C, D, E, F
Servit Outsourcing
Bucharest, Romania
e-mail: [email protected]
Web: www.romsourcing.com
Services: B, C, E, F
Signius
Princeton, NJ
Web: www.signius.com
Services: A, B, C, D, E, F
|
SITEL Corporation
Omaha, NE
Contact: Jennifer Charles
e-mail: [email protected]
Web: www.sitel.com
Services: A, B, C, D, E, F
Soluziona (News - Alert)
Consultoría y Tecnología S.L.
Madrid, Spain
Contact: Cesar Martin del Alamo
e-mail: [email protected]
Web: www.soluziona.com
Services: D
Sound Telecom
e-mail: [email protected]
Web: www.sound-tele.com, www.solaxis.com
Services: A, B, C, D, E, F
Source 1 HTMT
Lyndhurst, NJ
Contact: Brian Jude Piatkowski
e-mail: [email protected]
Web: www.source1htmt.com
Services: A, B, C, D, E
SR. Teleperformance
Paris, France
Web: www.srteleperformance.com
Services: A, B, C, D, E, F
The Survey Center
Mashpee, MA
Web: www.thesurveycenter.com
Services: B, E
Sykes Enterprises (News - Alert)
, Inc.
Tampa, FL
Web: www.sykes.com
Services: A, C, D, E, F
Synergy Solutions, Inc.
Phoenix, AZ
Contact: Lori Fentem
e-mail: [email protected]
Web: www.synergysolutionsinc.com
Services: A, B, C, D
Taction, The Contact Center
Waldoboro, ME
e-mail: [email protected]
Web: www.taction.com
Services: A, B, D, E, F
Talk2Rep Call Centers
Tamarac, FL
e-mail: [email protected]
Web: www.talk2rep.com
Services: A, B, C, D, E, F
TCIM Services, Inc.
Wilmington, DE
Web: www.tcim.com
Services: A, B, C, D, E, F
TechTeam Global (News - Alert)
Southfield, MI
Web: www.techteam.com
Services: A, B, C, D, E, F
Telacquire Marketing Group Inc.
Vancouver, BC, Canada
e-mail: [email protected]
Web: www.telacquire.com
Services: A, B, C, D, E, F
Tel*Assist
Lombard, IL
e-mail: [email protected]
Web: www.telassist.com
Services: A, E
TeleDirect International, Inc.
Scottsdale, AZ
Web: www.tdirect.com
Services: A, B, C, D, E, F
Telelogix Karachi,
Pakistan and Oak Ridge North, TX
Contact: Abbas (Abe) Hemani
e-mail: [email protected]
Web: www.telelogix.biz
Services: A, B, C
TelePartners
Toronto, Ontario, Canada
e-mail: [email protected]
Web: www.telepartners.com
Services: A, B, C, D, E, F
Teleperformance USA
Salt Lake City, UT
e-mail: [email protected]
Web: www.teleperformanceusa.com
Services: A, B, C, D, E
The Telephone Centre
Greensboro, NC
Contact: Mike Foust
e-mail: [email protected]
Web: www.telectr.com
Services: A, B, C, E
TeleRep
Glen Burnie, MD
Web: www.telerep.com
Services: A, B, C, D, E, F
Telerx
Horsham, PA
Web: www.telerx.com
Services: A, C, D, E, F
Teleservices Direct
Indianapolis, IN
Web: www.teleservicesdirect.com
Services: A, B, C, D, E, F
TeleSpectrum, Inc.
King of Prussia, PA
Web: www.telespectrum.com
Services: A, B, D
TeleTech Holdings, Inc.
Englewood, CO
e-mail: [email protected]
Web: www.teletech.com
Services: A, B, C, D, E, F
Telvista, Inc.
Dallas, TX
Web: www.telvista.com
Services: A, B, C, D, E, F
TMone
Iowa City, IA
e-mail: [email protected]
Web: www.tmone.com
Services: A, B, D,E, F
TMP Direct
Mt. Olive, NJ
Contact: Dan Collins
e-mail: [email protected]
Web: www.tmpwdirect.com
Services: A, B, C, D, E, F
Touchstone (News - Alert)
Communications
Forth Worth, TX
e-mail: [email protected]
Web: www.touchstonebpo.com
Services: A, B
TransData, LLC
Lahore, Pakistan
e-mail: [email protected]
Web: www.transdata.biz
Services: A, B, D, E, F
TRG Customer Solutions
King of Prussia, PA
Contact: Scott Karlin
e-mail: [email protected]
Web: www.trgcustomersolutions.com
Services: A, B, C, D, E, F
Verizon (News - Alert)
International Teleservices, C. por A.
Miami, FL and Santo Domingo, Dominican Republic
Contact: Jose Luis Guzman
e-mail: jose_luis_guzman@ verizon.com.do
Web: www.vzit.com.do
Services: A, B, C, E
Vision-X Inc.
Los Angeles, CA
Web: www.vxi.com
Services: A, B, C, D, E, F
Voice Teleservices
Portland, ME
Contact: David Sawicki
e-mail: [email protected]
Web: www.voiceteleservices.com
Services: A, B, C, D, E
Voxdata
Montréal, Québec, Canada
Web: www.voxdata.com
Services: A, B, C
West Corporation
Omaha, NE
e-mail: [email protected]
Web: www.west.com
Services: A, B, C, D, E, F
Wipro BPO (a division of
Wipro Ltd. (News - Alert)
)
Bangalore, India
e-mail: [email protected]
Web: www.wipro.com
Services: A, B, C, D, E, F
Working Solutions
Plano, TX
Contact: Mike Longwell
e-mail: [email protected]
Web: www.workingsolutions.com
Services: A, B, C, D, E, F
Worldwide Call Centers, Inc.
Yankton, SD
Contact: Matthew Ahlers
e-mail: mahlers@ worldwidecallcenters.com
Web: www.worldwidecallcenters.com
Services: A, B, C, D, E, F
XO Interactive
Contact: Andrea Jadwin
e-mail: [email protected]
Web: www.xo.com
Services: D
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