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Customer Inter@ction Solutions' Conference & Expo Best Of Show AwardsBest Of Show

The Customer Inter@ction Solutions™ Conference and EXPO in Atlanta July 18-20 was a beehive of activity for the contact center industry.

Conference session attendees were treated to a full menu of courses covering human resources, contact center technologies, e-sales/e-service and innovative management solutions. Conference attendees also enjoyed networking receptions and the invaluable opportunity to peruse the exhibit hall.

In the exhibit hall, attendees were treated to many of the latest technologies, services and consulting expertise needed to keep their contact centers operating at peak efficiency and providing great customer service, as well as outsourcing options to help them lower their costs and concentrate on their core competencies. The editors of Customer Inter@ction Solutions' magazine were impressed with all of the products and services exhibited and have chosen the best of the best to bring you up to speed on the companies and products that have been awarded our Best of Show designation.

Company

Product

Apropos Technology, Inc. Apropos Multi-Channel Interaction Management Suite
Artisoft, Inc. TeleVantage 4.0
ALORICA, Inc. HELIX by ALORICA
CELLIT Technologies ContactPro
eOn Communications eQueue Multi-Media Contact Center Solution
eStara, Inc. eStaraVoice
eshare communications NetAgent ANSWER
FrontRange Solutions GoldMine 5.0
SYMON Communications, Inc. SYMON2000 Version 6.0
synTelate synTelate

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