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By Nadji Tehrani, Executive Group Publisher, Technology Marketing Group
- High Priority
By Rich Tehrani, Group Editor-in-Chief, Technology Marketing Corp.
- Customer Interaction News
- Awards & Recognition
Customer Interaction Solutions Magazine's Ninth Annual CRM Excellence Awards, Part Two
- From the Analysts' Desks Part 1
By Susan Campbell, Contributing Editor, Customer Interaction Sollutions
- From the Analysts' Desks Part 2
By Susan Campbell, Contributing Editor, Customer Interaction Sollutions
- Last Call
By Greg Galitzine, Group Editorial Director, Technology Marketing Corp.
- Ask the Experts
By Tim Passios, Interactive Intelligence