May 2010 | Volume 28 / Number 11
In Every Issue
Publisher's Outlook
By Rich Tehrani, CEO, Technology Marketing Corp. High Priority!
By Erik Linask,, Group Editor-Director,, Technology Marketing Corp. Cover Story
Verint Systems: Intelligence in Action Testimonials
"The standard industry source."
' FORTUNE Magazine
"The Bible of the industry."
' THE WALL STREET JOURNAL
"The CRM coverage in Customer Interaction Solutions is the best I've seen in any of the 30+ trade publications
I read."
' Bob Fately,Vice President, Third Wave International
WorkForce Optimization
CRM, BPO & TELESERVICES
CALL CENTER TECHNOLOGY
AWARDS AND RECOGNITION
CIS Useful Links
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