March 2009 | Volume 27 / Number 10
In Every Issue
Publisher's Outlook
By Nadji Tehrani, Executive Group Publisher, Technology Marketing Group High Priority!
By Rich Tehrani, Group Editor-in-Chief, Technology Marketing Corp. Headset
By Keith Dawson Ask The Experts
By Tim Passios, Interactive Intelligence Testimonials
"The standard industry source."
' FORTUNE Magazine
"The Bible of the industry."
' THE WALL STREET JOURNAL
"The CRM coverage in Customer Interaction Solutions is the best I've seen in any of the 30+ trade publications
I read."
' Bob Fately,Vice President, Third Wave International
CRM, BPO & TELESERVICES
CALL CENTER TECHNOLOGY
WORKFORCE OPTIMIZATION
AWARDS AND RECOGNITION
CIS Useful Links
Reprints
The YGS Group
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