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[June 25,
2002]
Telchemy, Trinity Convergence Announce Strategic
Relationship To Enhance VoIP Solutions
Telchemy Inc., a
provider in embedded, VoIP call quality monitoring agents, and the emerging
field of non-intrusive VoIP Quality of Experience (QoE) analysis, and Trinity Convergence, a provider
of packet voice and fax solutions for the converged telecommunications
market, announced they have entered into a strategic alliance to simplify
and enhance the implementation of call quality monitoring and management
agents in VoIP end systems.
Under terms of the agreement, Trinity will integrate Telchemy's VQmon
modeling subagent into VeriCall, its complete and fully integrated packet
telephony software framework.
The agreement addresses what industry analysts have identified as a major
obstacle to mass acceptance of VoIP services: measuring end-user perception
of call quality. "VoIP will require critical enhancements in network
management," said Dennis Drogseth, vice president, Enterprise
Management Associates. "One of these will be a more robust approach to
measuring Quality of Experience (QoE). The integration of Trinity's VeriCall
software and Telchemy's VQmon/EP modeling software on the DSP demonstrates
this trend. It provides an elegant solution towards a simpler, more
meaningful and automated metric of network performance as it impacts VoIP
user experience."
Telchemy's subagent models the way that network impairments vary in time
and during the course of a VoIP call. The distribution of time varying
impairments, such as burst packet loss, are collected by the VQmon subagent
and supplied to Telchemy's embedded VQmon/EP agent software to provide a
clear and simple scores of call quality as seen by the network and perceived
by the end-user. VQmon/EP also provides detailed statistics to help in
problem analysis and isolation.
According to Jeff Critser, president and CEO, Trinity Convergence,
"VoIP call quality monitoring is a major requirement for effective VoIP
system implementation. Telchemy's VQmon is extremely lightweight,
computationally efficient, and exerts negligible overhead on the system. And
as an emerging standard, VQmon offers both unique value-add and the
confidence of a standard approach to our customers, who are working to
provide the best possible solutions to their customers."
Trinity provides highly integrated embedded software solutions for
developers of next generation, converged network equipment. Providing an
embedded distributed software framework with a complete set of system
controller, DSP and packet processor resources, Trinity is leading the
charge to reduce the complexity of implementing high-channel density VoIP
equipment designs.
Alan Clark, CEO and founder of Telchemy, said, "Trinity's
integration of VQmon technology with VeriCall presents an excellent
opportunity for VoIP end system manufacturers to enhance their solutions in
a very significant way with very little effort. Trinity has recognized the
need for call quality monitoring capabilities in providing a complete
solution and we are very pleased to be a part of that solution." Clark
further stated, "Accurate and real-time call quality in VoIP continues
to be an extremely important consideration for driving the growth of the
market."
VQmon agent technology significantly extends the ITU and ETSI E Model
planning tool with sophisticated network monitoring technology. VQmon/EP is
specifically designed to run in a variety of DSP and microprocessor
environments in VoIP end-systems, such as media gateways, IP Phones, and IP
PBXs. VQmon technology provides a more accurate measure of listener
call-quality and the first passive monitor to measure conversational
call-quality, for "all" calls on the network in real time. It is
also the first technology to model the bursty nature of IP networks and its
effect on end-user perception. VQmon/EP also provides detailed statistics
for problem analysis and isolation.
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