[May 1, 2001]

Convergys Corporation Selected By AT&T Wireless For 3G Billing And Provisioning Contract 

Convergys Corporation (NYSE:CVG), a global provider in integrated billing and customer care services, announced it has signed an agreement with AT&T Wireless to support its deployment of third generation (3G) wireless service.

Specifically, Convergys will provide provisioning and billing software and services in a service bureau environment using its Atlys billing and customer care solution to support AT&T Wireless' roll-out of a broad new array of 3G services. The Atlys solution can support many additional functions including Internet, high-speed data, and mobile commerce services and features general packet radio service (GPRS) support, IP mediation and provisioning gateway, event-based rating, global roaming (TAP3), "pre-call" prepaid support, enhanced Web-based self-care, and Internationalization enhancements.

"Convergys' Atlys solution was chosen to support AT&T Wireless' 3G effort after a thorough analysis of competitive solutions in the marketplace, " said Mike Benson, CIO of AT&T Wireless. "The unique capability of Atlys in supporting TDMA, GSM, and GPRS wireless services in a single, highly scalable convergent billing solution was a key differentiator for Convergys. The Atlys functionality, combined with Convergys' operational excellence and strong product support, provide an outstanding combination for AT&T Wireless."

"Being chosen by AT&T Wireless to support its 3G services deployment underscores the functionality and flexibility of our Atlys solution," said Bob Marino, president of Convergys Information Management. "The ability of Atlys to process any wireless voice or data event, whether 2G or 3G based, and to handle massive volumes, allows us to provide unparalleled value to AT&T Wireless."

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