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The Inter-Tel 7000 is a SIP softswitch that provides multimedia communications to businesses with up to 2,500 users per location. The solution provides full PBX-style functionality, security and redundancy. In addition to supporting Inter-Tel’s full line of IP phones, it also allows users to integrate their preferred standards-based devices and applications into their infrastructure without compromising performance or quality. Naturally, it also delivers gateway access to the public switched telephone network and analog devices.
The Inter-Tel 7000 features embedded presence management and instant messaging capabilities, allowing businesses to improve both productivity and efficiency. In addition, it offers data synchronization capabilities across multiple sites, true redundancy, a highly scalable architecture, media processing for high density ad-hoc conferencing, music on hold and paging. Other features include advanced hunt groups and Automatic Call Distribution (ACD) functionality.
Integrated with the system is Inter-Tel Personal Communicator, which enables comprehensive call control and message handling. Access is made available through desktop, PDA, voice, phone and web-based tools to ensure complete control over communications. Inter-Tel Personal Communicator allows users to control their communications with ease, reducing the burden on the administrator.
The system also sports Inter-Tel Personal Communicator for Mobile Devices, which extends the features of Personal Communicator to hand-held and other portable devices. This powerful unified communications client provides users with convenient mobile application tools through native integration of real-time communications applications.
Also integrated with the system is Inter-Tel Messaging Central, which delivers a centralized solution for multimedia message handling and storage. The messaging solution provides access to messages through voice, DTMF, and desktop to fax, email and voice. The auto-attendant application delivers flexible call routing by schedule, as well as a speech enabled platform for easy directory access.
Also included is the Inter-Tel System Manager, which provides the management interface for both the system and applications. Configurations, system metrics and troubleshooting can all be monitored and managed through this flexible web-based application. Finally, the system includes Inter-Tel Attendant Communicator - a softphone client application that runs on either a Windows 2000 or Windows XP operating system platform which maximizes efficiency and customer service.
The Inter-Tel 7000 supports a broad range of full-featured IP endpoints - including Inter-Tel Model 8600 series SIP endpoints (8622, 8662 and 8690), which employ industry standards for both signaling and displays (SIP and BTXML). Messaging, Inter-Tel Personal Communicator, and the Inter-Tel Communicator’s Personal Assistant application are all accessible via endpoint displays.
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