November 2000

ARTICLES
Leveraging SS7 To Provide Enhanced Services: SCTP: IP Telecom's First Protocol
By Norm Glaude, Performance Technologies
SS7 defines its role in Next-Generation telecommunications services.

Intelligent Optimization Of Bandwidth
For Next-Generation Networks (sidebar) By John St. Amand, Telica, Inc.

Enhancing Services Using SS7:
Real Benefit From Link Monitoring
System Data (sidebar) 
By John Macartney, Agilent Technologies

SS7 -- Providing The Key For
Converged Service Provision (sidebar) 
By Jean Rene Bouvier, Hewlett-Packard

Natural Selection In VoIP (sidebar) 
By Nitin Patel,Taqua Systems, Inc.

Ultimate Consumer Service Over IP
By Clyde Foster, eConvergent
Integrate a new generation of customer service in your e-business.

Where The Wireless Things Are: How Can Speech Technology Solve The WAP-Enabled Phone's Toughest Challenge?
By Pam Ravesi, Lernout & Hauspie
Integrating speech technology into wireless devices may make us rethink our wireless future.

COLUMNS
Mind Share: In The Beginning There Was Voice
By Marc Robins, Associate Group Publisher, Internet Telephony� magazine

Industry Insight: Why SS7 Will Stay In The Picture
By Jim Machi, Dialogic Corporation (an Intel Company)

Industry Imperatives: The (Finally) Growing Unified Messaging Market
By Mary Bradshaw, MultiMedia Telecommunications Association

Round Up: Internet Telephony Voice And Fax Boards

PRODUCT REVIEWS
Super Technologies' SuperPhone 

Network Instruments' Network Observer

DEPARTMENTS
Industry News
Panasonic And Net2Phone Hooking Up A Ringer Of A Cordless Phone 
By Mike von Wahlde, Associate Editor, Internet Telephony� magazine

Letters To The Editor

Services
IP-Based Enhanced Services -- The Next Step
By Dina Frale, Apex Voice Communications

Standards
Testing Takes To The 'Net
By Greg Galitzine, Editorial Director, Internet Telephony� magazine

Special Focus
Communications Solutions EXPO Preview