This month's Editors' Choices:
Axiom AX6162 (350)
Axiom Technology, Inc.
16801 E. Gale Ave., Unit D.
City of Industry, CA 91745
Web site: www.axiomtek.com
Axiom has developed a disk array rack server with solid support for Internet and
intranet applications with the AX6162. The system is ideal for a rackmount, RAID fault
tolerance scheme, and features a 20-slot, PICMG passive backplane with PCI/ISA slots. The
AX6162 comes in a 6U high, 19" rackmount chassis, and features hot swappable,
redundant, dual 300W power supplies, or optional dual 400W power supplies.
The server also features two 3.5" drive bays for IDE and floppy drives, and has
support for as many as seven removable SCSI HDD. SCSI ID addresses are displayed on the
front of the tray, and the system comes with a keylock for tray protection, as well as a
DC power on/off switch. Other features include 16 LEDs for thorough system status display,
and a lockable door for front panel protection. Four 6-cm., 27 CFM cooling fans with
removable air filters also come with the unit, and are accessible from the front.
The unit's four-layer backplane has passive AC termination for high-speed signals, and
has four segmented system configurations. The single configuration offers 20 expansion
slots, while a dual configuration can be adjusted for two sets of 10 slots or a set of
five and a set of 15 slots. Triple configuration is available for two sets of five and a
set of 10 slots, and a quadruple setup features four sets of five slots.
The AX6162 is ideal for CTI and NetWare/NT server applications, and Axiom is an
ISO-9001-certified company. The server has also been used for telecom applications in
conduction with banking, defense, and police activity. It is part of the AX616x Disk Array
Rack Server Series, designed for industrial use through heavy-duty steel chassis
construction. The series integrates host computers and raid servers into a compact size,
which still has room for 20 full-size cards or segmented systems. Servers in the series
also have room for an additional Baby AT motherboard. For additional information, visit
Axiom's Web site at www.axiomtek.com.
NetCentric FaxStorm Internet Fax System
28 Crosby Dr.
Bedford, MA 01730
Web site: www.netcentric.com
The FaxStorm Internet Fax System is a standards-based Internet telephony system, which
uses HTTP, SMTP, and SNMP to integrate into a service provider's network. The system
allows providers to offer a variety of IP fax capabilities to customers as enhanced
The software consists of a four-tier architecture, made up of three servers and user
access software. The FaxStorm Management Server enables management capabilities for
service providers, including a configuration manager, a customer care manager, and an
account manager. The system's Messaging Server acts as a host for fax subscribers'
accounts - accepting fax jobs submitted by users, providing user authentication, and
performing intelligent delivery functions. The Messaging Server also collects transaction
The FaxStorm Telephony Server acts as the network's PSTN-to-IP interface, and can be
combined with a state-of-the-art telephony subsystem for support of gateways from external
vendors. User access software rounds out the FaxStorm architecture, and enables users to
access faxing services via computer desktops, e-mail, traditional fax machines, and
through NetCentric-enabled partners. Services include point-to-point faxing, fax-to-e-mail
capability and vice versa, broadcast faxing, and an electronic fax mailbox for receiving
faxes online. Special features include production faxing for high-volume applications, and
fax-on-demand Web site customization, which allows providers to set up HTML forms that
customers can use to send faxes.
The desktop subscriber capabilities from FaxStorm allow customers to send faxes
directly from Windows applications. The software features a built-in contact manager for
organizing and maintaining recipient lists, while a status manager logs all fax histories.
A Web-based Customer Kiosk is an additional feature, and allows users to access their
account home pages, which contain information on all faxes sent and received. Customers
can preview transmission prices through the kiosk, and change their account information
FaxStorm is part of a network of telephony ports that can carry over 1,000 minutes of
fax traffic per day. Each gateway can be set up to provide 48 T1 ports or 60 E1 ports, and
the system supports the T.38 real-time fax standard with store-and-forward backup. An
additional feature is secure transmission from the desktop to the Messaging Server and
across the fax network, through RSA technology. For additional information, visit
NetCentric's Web site at www.netcentric.com.
190 Main St.
Hackensack, NJ 07601
Web site: www.easysurf.com
Net2Phone has combined the convenience of its Click2Talk, Click2CallMe, and Click2Mail
customer service tools in the company's new portal offering, easysurf.com. The service
provides the tools to make online shopping simple for both vendors (whom the company
refers to as e-tailers) and customers. Merchants can list corporate information on their
Web pages within the easysurf.com site, and they have the option of posting additional
product and customer service information.
E-tailers are listed by product category on the easysurf.com home page. They have the
option of creating an enhanced listing on the site, and including key words so the
Net2Phone search engine will quickly find a specific site. Other features for e-tailers
include banner advertising, and the option to list a logo.
Each merchant also has the option of using Net2Phone's Click2 services as customer
support mechanisms. If users have Net2Phone software installed on their computers
(available for free download at www.net2phone.com),
they may use the Click2Talk feature. This enables them to click an icon and automatically
place a direct Internet call to participating merchants. Customers who do not have
outbound calling capability can use the Click2Call feature by clicking on an icon and
entering information about when they want to be contacted. A retailer can then call them
back on their PSTN phones.
An additional feature is the Click2Mail service, which allows customers to click and
send a direct e-mail to a listed vendor, without having to search for the appropriate
e-mail address. Merchants can also list information about special offers on their site,
and indicate whether the site is available in multiple languages. Other listed features
include payment options, return policies, and notice of whether transactions with
particular vendors are secure - meaning the merchant utilizes Secure Socket Layer (SSL)
protocol and Secure Electronics Transactions (SET) to protect credit card information.
The goal of easysurf.com is to add a human element to the online shopping experience by
enabling vendors to provide real-time customer service, as well as information on ordering
through a regular phone instead of on the Internet. For more information, visit
easysurf.com at www.easysurf.com.